Customer Experience Representative
vor 1 Monat
Join Our Winning Team and Ignite Your Career
Ready to join a fast-growing industry leader and be part of an amazing team? We're seeking exceptional individuals with strong negotiation and relationship-building skills. At Carbiz, we prioritise your growth and development, offering comprehensive training and long-term career opportunities. Whether you're looking to build a fulfilling career or gain valuable administrative and phone experience, this is the place for you. Join us now and make a difference
We value our employees and pride ourselves on training and developing our team. We welcome anyone looking to build a career
Role:
- We have several work patterns available including;
- Opportunity to earn additional income based on your performance
- Take inbound customer calls and partner referrals
- Liaise with insurers to confirm accident liability and policy obligations on a claim
- Make outbound calls to customers and stakeholders
- Work with our customers and insurers to make liability decisions
Qualifications, skills and experience:
- Previous experience in a customer focused role (however not necessary if you have the right attitude)
- Ability to connect with customers and lead the conversation to the right solution.
- Strong analytical, negotiation and problem-solving skills.
- Excellent verbal and written communication
- Time management skills
What we offer you:
- Additional earnings through weekend penalty rates (on top of base), overtime, on call opportunities, bonus incentives- the list is endless
- Perfect opportunity for a University Student or school leaver looking to gain experience and kick start their career
- Novated lease options including Flare Benefits program
- Monthly office lunches and birthday celebrations
- Great workplace culture and team environment
- Celebration of major events
- Study assist program- that's right- we pay YOU to study
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