Wholesale Admin Coordinator
vor 1 Monat
With your experience in wholesale coordination, you will provide end-to-end support for the transactional requirements of our CX Team across Wholesale and Digital accounts, ensuring our customers, both internal and external have a seamless experience.
Known internally as a Wholesale Customer Experience Coordinator, this role has the option for part-time or full-time and our ideal candidate will be detail-oriented, customer-focused and dedicated to solving customer problems. You will be the first point of contact for internal and external customers for wholesale accounts and will be the first level escalation for issue resolution of our offshore team.
Like sport, we move quickly, your flexibility and excellent time management skills will be crucial to be able to adapt to ad hoc requests, urgent customer inquiries, and other unexpected challenges all while providing outstanding service and maintaining strong customer relationships.
Your typical week will involve:
- Responding to and resolving customer inquiries and providing exceptional customer service via all communication channels including Zendesk, Email, Phone and Socials/Chat in a timely manner
- Providing support to our offshore team (including but not limited to training and assistance solving customer queries)
- Processing order fulfilment, order confirmation, adjustments and cancellations across wholesale and digital channels
- Providing support and regularly communicating with internal stakeholders, including sales team on order book management (including but not limited to PO submissions, reflowing, reporting)
- Coordinating with the Operations Manager and Warehouse Team to ensure timely order dispatch and delivery ETA's
- Running weekly reports outlining team performance
- Proactively identifying trends in customer feedback and sharing insights to the CX Manager
- Collaborating with internal teams to relay essential feedback, resolve any issues and continuously improve the customer experience for our customers
- Participating and contributing in team meetings to discuss ongoing projects, opportunities and customer engagement
To be successful you will have:
- A commitment to providing exceptional customer service
- 2-3 years in a similar customer experience role with a wholesale or operations focus
- Experience using an ERP system is a must (experience with AP21 highly regarded)
- Demonstrated experience with EDI processing (highly regarded)
- Strong Excel and data reporting skills (desired)
- Experience working towards critical deadlines
- Excellent communication skills and strong attention to detail
- A solutions driven mindset and an ability to think quickly
- A team player mentality, who thrives in a collaborative and high-energy environment
- Experience in apparel is a bonus (not essential)
About Us
Established over 10 years ago, Nick Auditore Represents (NAR) has quickly become the partner of choice for American and domestic Sports Apparel brands for the Australia & New Zealand market. From the stadiums to the street, we create products for every fan to wear them their way.
The exciting brands and leagues that we represent with include Major League Baseball (MLB), National Basketball Association (NBA), National Football League (NFL), National Hockey League (NHL), National Collegiate Athletics Association (NCAA), National Rugby League (NRL), Australian Football League (AFL), Federation International Football Association (FIFA), FFA and Football Australia (FA).
What we offer?
- Competitive bonus scheme
- Generous staff allowance and family & friends discount
- Paid Parental Leave
- Hybrid – 1 day WFH
- A fantastic, hardworking, and fun work culture
- Excellent Learning & Development opportunities to keep you on your game.
- Epic company and social events throughout the year to live and breathe the power of the leagues
If you are ready to take your A-game customer service skills up a notch and build strong relationships with internal and external customers then look no further To join our league of champions, submit your resume via the link and tell us why you’re the MVP we need.
If would like to chat more about the opportunity, please get in touch with our P&C team at recruitment@narepresents.com.
#J-18808-LjbffrWir haben weitere aktuelle Stellen in diesem Bereich, die Sie unten finden können
-
Merchandise Coordinator
vor 1 Monat
Melbourne, Österreich Hanes Brands Inc VollzeitMerchandise CoordinatorNewly created role, tailored career plan, learning & development programsHealth & wellbeing programs, hybrid, and flexible workingCollaborative culture with a genuine commitment to sustainability and communityMerchandise Coordinator - Bonds | KEW | 9 month FTCWe are currently looking for a Merchandise Coordinator to assist in the...
-
Merchandise Coordinator
vor 3 Wochen
Melbourne, Österreich Hanes Brands Inc VollzeitMerchandise CoordinatorNewly created role, tailored career plan, learning & development programsHealth & wellbeing programs, hybrid, and flexible workingCollaborative culture with a genuine commitment to sustainability and communityMerchandise Coordinator - Bonds | KEW | 9 month FTCWe are currently looking for a Merchandise Coordinator to assist in the...
-
Merchandise Coordinator
vor 2 Wochen
Melbourne, Österreich Hanes Brands Inc VollzeitMerchandise Coordinator | Australia-VIC-Kew 11-Jun-2024 Australia-VIC-Kew Category: Marketing Position Type: Permanent Full-Time Attachments: No File Attached Application Close Date: 11-Jul-2024 Job DescriptionNewly created role, tailored career plan, learning & development programsHealth & wellbeing programs, hybrid, and flexible...
-
Production Coordinator
vor 1 Monat
Melbourne, Österreich Brand Collective VollzeitElka Collective:Elka Collective is a Melbourne-based label inspired by a desire to create beautifully constructed feminine clothes with a focus on luxurious natural fabrics and unique prints. We design wearable clothing that combines classic tailoring with a relaxed, easy-to-wear Australian aesthetic. There is a sense of timelessness and delicacy that exists...
-
Production Coordinator
vor 3 Wochen
Melbourne, Österreich Brand Collective VollzeitElka Collective:Elka Collective is a Melbourne-based label inspired by a desire to create beautifully constructed feminine clothes with a focus on luxurious natural fabrics and unique prints. We design wearable clothing that combines classic tailoring with a relaxed, easy-to-wear Australian aesthetic. There is a sense of timelessness and delicacy that exists...
-
Account Coordinator
vor 4 Wochen
Melbourne, Österreich Advertising Industry Careers VollzeitAccount CoordinatorWe are QMS, a leading outdoor media company in Australia, specialising in providing engaging, impactful, and innovative advertising solutions across our premium outdoor media network. Our portfolio of exceptional digital and traditional large format billboards, exclusive street furniture and airport offerings, provide advertisers with...
-
Production Coordinator
vor 1 Monat
Melbourne, Österreich Brand Collective VollzeitElka Collective:Elka Collective is a Melbourne-based label inspired by a desire to create beautifully constructed feminine clothes with a focus on luxurious natural fabrics and unique prints. We design wearable clothing that combines classic tailoring with a relaxed, easy-to-wear Australian aesthetic. There is a sense of timelessness and delicacy that exists...
-
Production Coordinator
vor 3 Wochen
Melbourne, Österreich Brand Collective VollzeitElka Collective:Elka Collective is a Melbourne-based label inspired by a desire to create beautifully constructed feminine clothes with a focus on luxurious natural fabrics and unique prints. We design wearable clothing that combines classic tailoring with a relaxed, easy-to-wear Australian aesthetic. There is a sense of timelessness and delicacy that exists...
-
Trade Repair Coordinator
vor 1 Tag
Melbourne, Österreich Ventia Pty Limited VollzeitPress Tab to Move to Skip to Content Link Find your next opportunity to join #TeamVentia and apply today! Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Ventia, in partnership with the Australian Defence Force has an exciting permanent full-time opportunity for a Trade Repair Coordinatorto join...
-
Asset Finance Admin Coordinator
vor 4 Wochen
Melbourne, Österreich ScotPac VollzeitEver wondered how Invoice Finance works? Watch our video here ! Read our latest SME Growth Index Report in full here . Vatsala has been an amazing asset to our business - the best we have ever worked with across the finance world My company engaged Scotpac to assist us with Debtor Finance & I can say that I highly recommend their service. Not only are...
-
Asset Finance Admin Coordinator
vor 3 Wochen
Melbourne, Österreich ScotPac VollzeitWhy would a career with ScotPac be a smart move?ScotPac exists to give business owners a better chance of success, and we’ve been creating new opportunities for our customers for over 35 years.We’re the largest specialist finance provider in Australasia, employing over 250 people across several countries. We recognise that great companies are about great...
-
Product Support Coordinator
vor 2 Wochen
Melbourne, Österreich Brand Collective VollzeitAbout Brand Collective:Brand Collective is one of Australia's most prominent apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network. Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to...
-
Merchandise Coordinator
vor 2 Wochen
City of Melbourne, Österreich Hanes Brands Inc VollzeitMerchandise Coordinator | Australia-VIC-Kew 11-Jun-2024 Australia-VIC-Kew Category: Marketing Position Type: Permanent Full-Time Attachments: No File Attached Application Close Date: 11-Jul-2024 Job DescriptionNewly created role, tailored career plan, learning & development programsHealth & wellbeing programs, hybrid, and flexible...
-
Sales and Marketing Officer
vor 2 Wochen
Melbourne, Österreich RGIT Australia VollzeitGreenhill Education Group Australia Pty Ltd trading as RGIT Australia is a leading vocational education provider in Australia and one of Australia's most competitive providers. With a founding principle of delivering excellence in training, RGIT Australia is proud to offer a learning environment that pays particular attention to quality teaching, student...
-
Homecare Coordinator
vor 1 Tag
Melbourne, Österreich Greenstaff Medical Limited VollzeitICG Medical is a leading global nursing recruiter with a focus on nurses across all specialities, midwives and home care/healthcare workers.Our company vision is to improve patient care. The DNA make up of our business stems from our core values: Open, Family and Passion.One of our main differentiators is that we care. We establish trusting relationships...
-
Senior Coordinator
vor 1 Monat
City of Melbourne, Österreich Australian Red Cross VollzeitSenior Coordinator - P&C Shared Services North Melbourne VIC 3051, Australia Req #430 Thursday, 23 May 2024 Grow your HR career in a collaborative shared services team Full time, 12 month Parental Leave cover role Flexible location + hybrid working Work for the world's largest humanitarian movement About Red Cross Australian Red Cross is part of...
-
Senior Coordinator
vor 3 Wochen
City of Melbourne, Österreich Australian Red Cross VollzeitSenior Coordinator - P&C Shared Services North Melbourne VIC 3051, Australia Req #430 Thursday, 23 May 2024 Grow your HR career in a collaborative shared services team Full time, 12 month Parental Leave cover role Flexible location + hybrid working Work for the world's largest humanitarian movement About Red Cross Australian Red Cross is part of...
-
P&C Shared Service
vor 1 Woche
City of Melbourne, Österreich Australian Red Cross VollzeitP&C Shared Service - Senior Coordinator - P&C Shared Services Grow your HR career in a collaborative shared services team Full time, ongoing role Flexible location + hybrid working About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act...
-
Event Planner
vor 4 Wochen
City of Melbourne, Österreich Platinum Recruitment Consultancy VollzeitRole: Event PlannerLocation: BirminghamSalary / Rate of pay: From 13.25 per hourPlatinum Recruitment is working in partnership with a popular property in Birmingham and we have a fantastic opportunity for an Event Planner to start on immediate basis for an ongoing temporary placement.What's in it for you? Flexible working hours.Weekly pay (paid each...
-
Event Planner
vor 3 Wochen
City of Melbourne, Österreich Platinum Recruitment Consultancy VollzeitRole: Event PlannerLocation: BirminghamSalary / Rate of pay: From 13.25 per hourPlatinum Recruitment is working in partnership with a popular property in Birmingham and we have a fantastic opportunity for an Event Planner to start on immediate basis for an ongoing temporary placement.What's in it for you? Flexible working hours.Weekly pay (paid each...
