Community Manager

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

The Community Manager will be part of the new Melbourne Office Workplace Experience Community and is responsible for leading the team in forging a lasting, open and collaborative relationship with clients through the delivery of a unique and authentic experience.

You will be a key player in the implementation of all internal and external communication strategies and events management to drive a purposeful fusion of life and work, based on authentic human experiences.

An Overview of the role:

• Create a fun an impactful engagement strategy for all guests, employees and key stakeholders
• Embed a culture of empowerment, engagement and fulfilment amongst the wider Facilities team
• Utilise data analytics to develop client support and feedback
• Share regular event and celebration content through internal communications as well as through external methods
• Champion monthly meetings with stakeholders to enhance meaningful relationships
• Organise facilities and manage all event details such as décor, catering, entertainment, transport, invitees, equipment and promotions
• Provide outstanding customer service and organise memorable events which exceed client expectations
• Drive the wider campus team to achieve all KPI’s as set out in the account plan
• Ensure the team is well trained on all facilities policies, procedures and systems

Sounds like you? This is what we are looking for:

• Experience in management of front of house experience in hospitality or real estate
• Impressive portfolio of previously managed events
• Exceptional time management and communication skills
• Ability to build and sustain productive business relationships
• Customer focused with the ability to interface and relate to different organisational stakeholders
• Strong team player and a motivational leader who strives to create a collaborative environment

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ344057.

Location:

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

The Community Manager will be part of the new Melbourne Office Workplace Experience Community and is responsible for leading the team in forging a lasting, open and collaborative relationship with clients through the delivery of a unique and authentic experience.

You will be a key player in the implementation of all internal and external communication strategies and events management to drive a purposeful fusion of life and work, based on authentic human experiences.

An Overview of the role:

• Create a fun an impactful engagement strategy for all guests, employees and key stakeholders
• Embed a culture of empowerment, engagement and fulfilment amongst the wider Facilities team
• Utilise data analytics to develop client support and feedback
• Share regular event and celebration content through internal communications as well as through external methods
• Champion monthly meetings with stakeholders to enhance meaningful relationships
• Organise facilities and manage all event details such as décor, catering, entertainment, transport, invitees, equipment and promotions
• Provide outstanding customer service and organise memorable events which exceed client expectations
• Drive the wider campus team to achieve all KPI’s as set out in the account plan
• Ensure the team is well trained on all facilities policies, procedures and systems

Sounds like you? This is what we are looking for:

• Experience in management of front of house experience in hospitality or real estate
• Impressive portfolio of previously managed events
• Exceptional time management and communication skills
• Ability to build and sustain productive business relationships
• Customer focused with the ability to interface and relate to different organisational stakeholders
• Strong team player and a motivational leader who strives to create a collaborative environment

What you can expect from us:

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ344057.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Activate your Personal Job Alerts now and receive opportunities as soon as they are advertised.

At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .