Communications Manager

vor 2 Wochen

Sydney, Österreich Zendesk, Inc. Vollzeit

By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.


Job Description

Zendesk is seeking a skilled and experienced individual to join our Global Communications team in Sydney, Australia. As a key member of our APAC-based public relations team, you will contribute significantly to the development and implementation of PR plans and initiatives aimed at achieving consistent results. You will report directly to the Director of APAC Communications and collaborate closely with our public relations, analyst relations, and internal communications teams.

At Zendesk, we highly value the development of strong relationships and a collaborative environment. As the Communications Manager, you will have the chance to quickly build rapport with individuals from various levels and functions throughout the organization. It will be essential for you to showcase your exceptional storytelling skills and stay informed about emerging trends in the technology industry. By doing so, you will effectively communicate Zendesk's mission and solidify our position as a prominent company in the customer experience sector.

What you’ll do every day:

  • Contribute to the development and execution of public relations plans, collaborating with our global Communications team.

  • Support the development of thought leadership topics and stories that establish Zendesk's industry leadership.

  • Prepare spokespeople for media interviews and speaking engagements, including executives and senior leadership.

  • Coordinate media relations for global announcements and integrated campaigns, shaping newsworthy content.

  • Build and maintain relationships with relevant media and industry partners.

  • Develop and edit public relations materials such as statements, press releases, and presentations.

  • Contribute to our company Newsroom, sourcing and editing stories to ensure it becomes a go-to source for up-to-date company news.

  • Research and monitor technology and customer experience trends to inform public relations plans.

What you’ll bring to the role:

  • Minimum 6+ years of PR or communications experience in a global technology/SaaS company or highly regarded PR agency

  • Excellent communication skills, both written and spoken, with exceptional storytelling abilities

  • Strong understanding of media and influencers in the general business and technology sector

  • Experience contributing to an online company newsroom, including sourcing and editing content

  • Ability to collaborate effectively with cross-functional teams and incorporate input from all levels

  • Thrives in a fast-paced environment and demonstrates self-motivation, accountability, and autonomy

  • Desire to contribute to a high-performance team and company culture



#LI-MJ1

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager.

About Zendesk - Champions of Customer Service

Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.

#J-18808-Ljbffr

  • Communications Manager

    vor 2 Wochen

    Sydney, Österreich Salt & Shein Vollzeit

    Public Relations & Corporate Affairs (Marketing & Communications) In this permanen role the Communications Manager is responsible for managing and producing external communication outputs with key stakeholders across the organisation and industry.Key Responsibilities of the role -Develop, update and implement strategic external communication strategies...

  • Communications Manager

    vor 3 Wochen

    Sydney, Österreich Howden Group Vollzeit

    Energetic, fun, and collaborative team atmosphereInnovate, collaborate, and celebrateThrive in a fast-paced environmentAbout DUALDriven by a vision to be the world’s best underwriting business, DUAL has always taken a different approach to our industry peers.Since our business was founded in 2004, we have had a strong entrepreneurial spirit that runs...

  • Communications Manager

    vor 3 Wochen

    Sydney, Österreich Coates Group Vollzeit

    Be Part of Our Next ChapterFor over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!We’re a global technology company focused on creating dynamic, smart, personalised and engaging...

  • Communications Manager

    vor 2 Wochen

    Sydney, Österreich Coates Group Vollzeit

    Be Part of Our Next ChapterFor over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!We’re a global technology company focused on creating dynamic, smart, personalised and engaging...

  • Communications Manager

    vor 4 Wochen

    Sydney, Österreich St Andrew’s Cathedral School Vollzeit

    What is the Role?An exciting opportunity has emerged for an experienced, motivated and proactive Communications Manager to join our collaborative and supportive team of marketing professionals. The successful candidate will develop engaging content for the School's social media channels, website, publications, internal communications and external media.Who...

  • Communications Manager

    vor 4 Wochen

    Sydney, Österreich AtkinsRéalis Vollzeit

    Are you ready to take your career to new heights? AtkinsRéalis is expanding rapidly, and we are looking for talented individuals like you to join our team. With exciting opportunities to shape your own role and grow your career, this is the perfect time to join us on our journey to success. We are AtkinsRéalis, a world-leading design, engineering and...

  • Corporate Communications Manager

    vor 3 Wochen

    Sydney, Österreich eFinancialCareers Ltd. Vollzeit

    Corporate Communications Manager Dimensional Fund Advisors, L.P. Sydney, Australia Corporate Communications Manager Dimensional Fund Advisors, L.P. Sydney, Australia Posted 2 days ago Permanent Competitive Corporate Communications Manager Notes to applicants:Most roles at Dimensional will be part of our best-of-both hybrid working model...

  • Corporate Communications Manager

    vor 2 Wochen

    Sydney, Österreich eFinancialCareers Ltd. Vollzeit

    Corporate Communications Manager Dimensional Fund Advisors, L.P. Sydney, Australia Corporate Communications Manager Dimensional Fund Advisors, L.P. Sydney, Australia Posted 2 days ago Permanent Competitive Corporate Communications Manager Notes to applicants:Most roles at Dimensional will be part of our best-of-both hybrid working model...

  • Communications & Transition Manager

    Vor 2 Tagen

    Sydney, Österreich Glad Group Vollzeit

    Job Category: Administration and Office,Sales & Marketing About Us:With over 34 years’ experience, Glad Group is positioned as a leader in the delivery of integrated property services across Australia and New Zealand.  Job DescriptionWe are looking for a motivated and experienced Communications and Transition Manager with excellent leadership skills...

  • Corporate Communications Manager

    Vor 5 Tagen

    Sydney, Österreich Dimensional Fund Advisors Vollzeit

    Corporate Communications Manager page is loaded Corporate Communications Manager Apply locations Sydney time type Full time posted on Posted 29 Days Ago job requisition id 2024-7710 Notes to applicants:Most roles at Dimensional will be part of our best-of-both hybrid working model which includes working 3 days in the...

  • Corporate Communications Manager

    vor 3 Wochen

    Sydney, Österreich Knewin Vollzeit

    Notes to applicants: Most roles at Dimensional will be part of our best-of-both hybrid working model which includes working 3 days in the office. This maximizes in person collaboration and interaction while simultaneously providing flexibility. This broad universal approach applies to most roles globally with a few exceptions that require more or less time...

  • Communications Manager, APAC

    vor 3 Wochen

    Sydney, Österreich Cover Genius Ltd Vollzeit

    The CompanyCover Genius is aSeries D insurtechthat protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak andBooking.com, Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest...

  • Communications Manager, APAC

    vor 2 Wochen

    Sydney, Österreich Cover Genius Ltd Vollzeit

    The CompanyCover Genius is aSeries D insurtechthat protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak andBooking.com, Intuit, Uber,Hopper,Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re alsoavailable at Amazon,Flipkart,eBay, Wayfair and SE Asia’s largest...

  • Communications Manager

    vor 2 Wochen

    Sydney, Österreich Zendesk Vollzeit

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Zendesk is seeking a skilled and experienced individual to join our Global Communications team in Sydney, Australia. As a key member of our APAC-based...

  • Communications Manager

    vor 3 Wochen

    Sydney, Österreich Zendesk Vollzeit

    By clicking “Apply Now,” I understand and agree that Zendesk and its affiliates will collect and process my information in accordance with Zendesk’s Candidate Privacy Notice.Job Description Zendesk is seeking a skilled and experienced individual to join our Global Communications team in Sydney, Australia. As a key member of our APAC-based...

  • APJ PR Manager, Strategic Communications, International Communications

    Vor 6 Tagen

    Sydney, Österreich Amazon Vollzeit

    APJ PR Manager, Strategic Communications, International CommunicationsJob ID: 2642015 | Amazon Web Services Australia Pty LtdAmazon Web Services (AWS) is seeking a highly skilled and experienced Communications Manager for International Strategic Communications and Media Relations, with a specific focus on Asia Pacific & Japan (APJ).The candidate will be...

  • Project Manager

    vor 3 Wochen

    Sydney, Österreich Metropolitan Memorial Parks Land Manager Vollzeit

    Metropolitan Memorial Parks Land Manager Add expected salary to your profile for insights Metropolitan Memorial Parks (MMP) manages eight Memorial Parks across Sydney and the Hunter regions, covering 400 hectares of Crown Land. These parks provide peaceful spaces for remembrance and reflection, honoring the memories of loved ones. We are dedicated to...

  • Project Manager

    vor 2 Wochen

    Sydney, Österreich Metropolitan Memorial Parks Land Manager Vollzeit

    Metropolitan Memorial Parks Land Manager Add expected salary to your profile for insights Metropolitan Memorial Parks (MMP) manages eight Memorial Parks across Sydney and the Hunter regions, covering 400 hectares of Crown Land. These parks provide peaceful spaces for remembrance and reflection, honoring the memories of loved ones. We are dedicated to...

  • Communications Manager

    vor 3 Wochen

    Council of the City of Sydney, Österreich International Fund for Animal Welfare Vollzeit

    Duration: This is a fulltime fixed term contract position from June 2024 through January 2025 with possibility of extension with parttime hoursSchedule: Staff work a hybrid schedule with 2 days/week in the officeIFAW Oceania seeks a creative, self-propelled, detail-oriented, and passionate individual to serve as the region’s Communications Manager. This...

  • Communications Manager, Investor Marketing

    vor 1 Woche

    Sydney, Österreich Dexus Vollzeit

    Communications Manager, Investor Marketing Marketing Communications (Marketing & Communications) Dexus (ASX: DXS) is a leading Australasian fully integrated real asset group, managing a high-quality Australasian real estate and infrastructure portfolio valued at $57.1 billion. We believe that the strength and quality of our relationships will always be...