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Bilingual Support Assistant

vor 3 Monaten

Sydney, Österreich Navitas Vollzeit
Bilingual Support Assistant (Vietnamese and Rohingya) Bankstown, Sydney, Australia

About the role

At Navitas Skilled Futures, the Bilingual Support Officer is responsible for the provision of high-quality bilingual support and customer service. The role requires a dedicated client focus to enhance the client experience and
deal with any phone and face-to-face enquiries.

The candidate we seek will ideally have the following: 

Essential:

  • Bi-lingual skills (Vietnamese/ Rohingya)
  • Demonstrated face-to-face, phone and email customer service experience
  • Demonstrated high level of interpersonal, written, and verbal communication skills
  • Good administrative skills and attention to detail
  • Ability to remain calm under pressure
  • Ability to remain focussed and manage priorities in the face of competing demands
  • Demonstrated awareness of a range of cultural perspectives and sensitive approaches relevant to our clients
  • Experience in working as part of a team
  • Knowledge of programs and contracts
  • Previous experience in the education industry

What we can offer you:

  • A fun and supportive team environment
  • Career progression and development pathways
  • Collegial and collaborative environment with the aim of academic excellence
  • Mobility within the organisation and locations
  • Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance
  • Salary packaging and novated leasing


About Us

Navitas is a leading global education provider driven by a commitment to transform lives through education. It employs more than 7,000 staff to deliver programs and services to approximately 80,000 students around the world. Navitas consists of two distinct divisions: University Partnerships (UP) and Careers & Industry (C&I) divisions.

The C&I division, which represents a significant part of the Navitas portfolio, brings together niche colleges offering higher education, VET, professional development and employability skills to more than 25,000 students across 22 countries. We employ approximately 1,800 staff to deliver programs in five regions: Australasia, UK, South West Europe, Germany/Switzerland/Austria and the US.

Navitas Skilled Futures delivers the Adult Migrant English Program (AMEP) on behalf of the Department of Home Affairs and the Skills for Education and Employment Program (SEE) on behalf of the Department of employment and Workplace Relations. We are also the 2021, 2022 and 2023 winners of the NSW Premier's Multicultural Community Medals.

We are committed to working with Federal and State Governments, education providers, communities, employers and industry groups to provide the language, literacy, numeracy and employability skills that meet the settlement, study and employment goals of our clients.

Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.

How to apply

Please apply online. For enquiries about the role, please contact Maya Kaszynski at maya.kaszynski@nsf.navitas.com or 8738 0322.

Applications close on Friday, 28/06/24 at 12:00pm however, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

To our agency partners - thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage.

Extra information

For further information or to view other opportunities, please visit navitas.com/careers

Successful candidates will require full working rights in Australia and undergo criminal records and working with children check.

By submitting your application, you acknowledge and agree to Navitas' Privacy policy. Further information can be found at navitas.com/careers

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