Sales & Logistics Administrator - Sydney Australia Retail · Sydney
vor 4 Wochen
ROLE TYPE: Permanent Full Time or Permanent Part Time
DEPARTMENT: Retail
REPORTS TO: Store Manager
LOCATION: Sydney CBD
SALARY: Competitive
START DATE: ASAP
OUR PURPOSE & VALUES
Purpose - To encourage, excite and enable everyone to HOLIDAY BETTER. It’s why we get up in the morning. It’s why we exist.
Promise - O .B FEELS SUMMER. Our approach to HOLIDAY BETTER is an attitude. It is a promise and that is to always ‘FEEL SUMMER’.
Values - VIBRANT, TAILORED, BRAVE.
THE POSITION
As a Sales & Logistics Administrator you will oversee the logistics of the store. You will manage stock movements and online platform operations, whilst being a true ambassador of the brand, reflecting our ‘Feel Summer’ promise with clients, helping them to ‘Holiday Better’ at all time.
WHAT THE ROLE LOOKS LIKE
- The ultimate aim of the role is to develop long-lasting relationships with O .B clients whom you will help to Holiday Better.
- You will be Vibrant, Tailored and Brave in your approach to teamwork, service and sales.
- You will be confident and competent in both welcoming and with engaging our clients, using your outgoing personality to positively impact their experience.
- You will demonstrate the ability to go above and beyond for our clients and inspire them to Holiday Better at all opportunities.
- Keep in touch with clients beyond the shop floor, using the provided clientelling tools and platforms.
- Work as part of a team – collaborating to ensure retail operational excellence and great client care.
- Develop a deep understanding of of how exceptional customer service impacts the business in terms of sales, KPIs and ultimately, customer relationships.
- Identify client needs and be eloquent when answering all product-related questions.
- Be an excellent story-teller – breathing life into our collections and filling the store with a ‘Feel Summer’ attitude.
- Be able to respond to queries regarding price, look, feel, texture and the key features of Orlebar Brown pieces.
- Be fast and thorough in the resolution of client requests, particularly with those relating to availability and sourcing of product.
- Show passion for O .B collections and be confident in client styling and wardrobe building.
- Take every opportunity to expand the Orlebar Brown client base and actively foster the growth of brand loyalty through the nurturing of both new and existing client relationships.
- Take pride in shop floor presentation standards and work with the wider team to ensure we always look our best.
- Attend regular training sessions on seasonal product launches to ensure knowledge is up to date.
As a Logistics Administrator
- You will oversee the operation of online platforms from the store end (Marketplaces, Employee sale portal, OneStock, Click&Collect etc.). This will include but may not be limited to picking & packing orders, organising shipment of said orders and maintaining accurate inventory control across these platforms.
- You will be responsible for the receiving and allocation of inbound stock, packaging and store consumables, ensuring the storage space is well maintained and properly optimised for operational efficiency.
- Conduct a physical stock take on a regular basis, ensuring its accuracy.
- Coordinate stock transfers both to and from other stores as required and assist with the consolidation of stock at the end of every season.
- Contribute your views and feedback on the daily and weekly store reporting, sharing your stories with the wider business.
REQUIRED QUALIFICATIONS
- Ability to build rapport with our clients.
- A demonstrated passion for the brand, and an affinity for our promise and our purpose.
- A willingness to adapt and take on new challenges.
- A professional image at all time and be an O .B ambassador.
- Strong skills in prioritisation and multi-tasking.
- Excellent verbal and written communication skills.
- Attention to detail in maintaining high standards in a store environment.
WHAT WE OFFER
- Work in a diverse and inclusive team of people from whom we learn from every day.
- The chance to train and develop your skills in a fun and fast-paced working environment.
- Contribute to the establishment and growth of a new luxury resort wear offer in Australia.
- Competitive benefits package as part of the Chanel group.
At Orlebar Brown, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Orlebar Brown.
Department Australia Retail Locations Sydney
About Orlebar BrownSince 2007 Orlebar Brown has reinvented holiday style for men.
Our classic Bulldog shorts are the original and best tailored ‘shorts you can swim in’.
We have everything you need to Holiday Better in style - from swim shorts to shirts, trousers, polos, shorts, footwear and more.
Since 2018 Orlebar Brown has been part of CHANEL. We are a global brand with more than 40 direct stores, and over 250 additional locations in great cities and gorgeous resorts around the world including London, Paris, New York, Miami, Los Angeles, Sydney, Dubai, St. Tropez, Marbella, Ibiza, Mykonos, Noosa, St. Barths and East Hampton.
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