Site Manager
vor 3 Wochen
About the Company
As one of Australia's leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation's highest profile sites. To find out more visit our website at www.msssecurity.com.au
Our employees enjoy working with MSS because we:
- Have a high people and culture focus
- Offer extensive development and progression opportunities
- Provide stability and certainty in a role
- Work collaboratively together and are high achievement focused
- Because we know how to have fun whilst getting the job done
About the role
The Site Manager is responsible for the day-to-day workload of between 20-50 employees, while also managing the operational client relationships, staff rosters, onsite delivery of quality assurance and compliance with MSS Security processes. Delivering strong Customer Service outcomes and continuous improvement is a key deliverable of the role. The role has an ordinary working week of 50hours.
Duties include but are not limited to:
- Continuously growing and strengthening the current service delivery partnerships, with high quality security services.
- Ensuring all complaints are investigated and addressed directly, while also communicating with the relevant stakeholders.
- Assisting with the recruitment and induction of personnel to meet a range of service demands.
- Ensuring professional and appropriate communication is provided across all employee and management levels.
- Managing supervisors, team leaders and all MSS personnel onsite.
Skills & experience
- Excellent leadership skills with a record of developing and leading high performing teams in an industrial environment
- Strong influencing skills, resilience and a proven ability to navigate complexity in an ever-changing operational environment.
- Proven relationship management and stakeholder engagement skill
- Certificate II in Security Operations and current First Aid certificate
- ACT Security Licence
- Must have full working rights in Australia
- Ability to successfully pass a Drug & Alcohol screening
Operational Functions include:
- Manage ID Services
- Management, training and compliance with Site Standing Orders
- Safety systems and reporting of variances between Standard Operating Procedures and actual activities
- Customer retention activities including reporting and liaison
- Delivering small group training (eg. Toolboxes - materials supplied) as well as individual coaching / mentoring
- Maintaining database accuracy through utilising operational systems and software
- Capacity to fill operational shifts from time to time
MSS Security provides a full range of security services across all market segments in every state and territory. Our security officers provide a visible security presence, using a broad range of skills, from general guarding to highly specialised security roles.
MSS Security provides a full range of security services across all market segments in every state and territory. Our security officers provide a visible security presence, using a broad range of skills, from general guarding to highly specialised security roles.
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