Business Analyst
vor 2 Wochen
- Help drive transformative projects across Jetstar
- Grow and diversify your career
- Permanent role based in our Collingwood office
Jetstar thrives on innovation. We're always looking for proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice.
The Business Analyst, reporting to the Senior Manager, Flight Products, is responsible for driving transformative projects across Jetstar. You'll work cross-functionally across the Commercial, Technology & Operational teams, collaborating with our Products and Ancillary Revenue Team, shaping and delivering key business objectives. Engaging with internal and external stakeholders, you'll navigate project lifecycles from conception to implementation. With your multitasking skills and stakeholder communication, you will analyse complex details for effective decision-making. Join our dynamic team, contribute to our vibrant culture, and thrive in a fast-paced, innovative environment.
The core responsibilities of this role are:
- Map as is/to be states across people, process, data & technology
- Build detailed business requirements for relevant projects & initiatives
- Support project team in the delivery of initiatives through to transformational projects
- Work with internal and external stakeholders to discover and deliver business analysis outcomes in accordance with agreed governance standards, methodologies, work practices, systems and tools
- Select and use effective business analysis and communication techniques to envisage, elicit, analyse, model and communicate proposed approaches and outcomes
- Identify, remove and escalate project impediments and risks and take corrective action where activity is deviating from plan
- Provide advice and direction to stakeholders including management on issues that impact delivery of an initiative
- Work collaboratively with other teams to identify and manage inter-team dependencies
- Adapt to work in parallel with Agile teams and more traditional Waterfall teams where required to deliver initiatives
- Interface with both onshore and offshore team members and vendors and work to improve communication between remote locations
- Continually improve and evolve business analysis practices and tools to drive team productivity.
To be considered for this role, you will need:
- 4+ years’ working as a business analyst
- Experience delivering transformational projects
- Self-starter who enjoys problem solving and identifying opportunities
- Works well autonomously with situational support from their manager
- Strong relationship and stakeholder management skills including excellent verbal, presentation and influencing skills to develop relationships across regions
About Jetstar
The Jetstar Group has airlines in Australia, New Zealand, Singapore and Japan. Launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.
Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.
Inclusion and Diversity
Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application.
If you’re ready to step into a culture that will challenge and excite you, submit an application and let’s explore how we go places together.
Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship.
About UsThe Jetstar Group is one of Asia Pacific’s fastest growing airline group. It’s made up of Jetstar Airways (a subsidiary of the Qantas Group) in Australia and New Zealand, Jetstar Asia in Singapore and Jetstar Japan.
Jetstar first commenced operations in Australia as a domestic airline in 2004. Since then, we’ve changed the face of flying in Asia Pacific. People who once couldn't fly, now can, more often and for less.
Together we’ve built a truly amazing business, growing from 700 to more than 5,000 team members. Day in and day out, our teams across Asia Pacific search for new ways to make the world more accessible.
We’ve achieved all this by maintaining safety as our number one priority, by keeping our costs and prices the lowest in the industry, and importantly, because of our deep, shared passion for our customers and our business, as well as our can-do attitude.
As a consequence, a culture of innovation has flourished at Jetstar. Today, we’re much more than just low fares – we offer smart solutions and smart travel experiences.
We’re also a company that maintains its entrepreneurial spirit and drive. To ensure we don’t lose sight of who we are, we clearly spell out our vision, mission and objectives, as well as our core values, which guide the decisions we make every day.
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