Service Express Representative

vor 1 Monat

Ballarat, Österreich Haymes Paint Vollzeit

From our humble beginnings in 1935,Haymes Painthas grown to become Australia’s largest Australian made and owned manufacturer of premium brandpaints, finishes, and protective coatings. Now in our fourth generation of family ownership, we haven't slowed down on bringing new and better products to the market, always looking for new advances or opportunities for innovation. Our values of Truth, Passion, Motivation, Respect plus Listening and Learning are reflected in everything we do.

We are looking for a Service Express Coordinator to join our Operations team. This role will see you take sales orders, manage inbound and outbound calls, arrange freight, record and maintain our CRM and provide technical advice to both internal and external customers.

This full-time position works across a 5 day a week, 7:30am to 6:00pm rotating roster

Responsibilities:

  • Provide accurate and timely processing of sales orders
  • Manage inbound calls in a professional manner
  • Process credits and stock transfers for error rectification
  • Make outbound calls to existing and new customers with a focus on increasing sales
  • Manage enquiries, redirecting to appropriate business departments when required
  • Assist with arranging freight, including returns, transfers and delivery timeframes
  • Assist internal and external customers with technical product and application advice
  • Identify and feed leads to the infield sales team

About you:

  • Strong communication skills
  • Strong attention to detail
  • High level of computer literacy with familiarity of CRM’s and Microsoft Office
  • A focus on providing exceptional customer service
  • Have a solution focused mindset with the ability to multitask

Desirable:

  • Previous experience in a similar industry

Benefits:

  • 50% off retail price of Haymes Paint manufactured products, including friends and family discounts
  • 6% Medibank Corporate discount
  • 20% New Balance discount
  • Ongoing training and support
  • Access to a range of workplace health and wellbeing initiatives
  • Professional development opportunities

Please apply by including a recent resume and responding to the selection questions.Applications will close when a suitable candidate is identified.

For further information about the role or for a confidential discussion contact our Service Express Manager, Fiona Baker at fbaker@haymespaint.com.au.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

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Disclaimer:

Applications will only be considered from candidates with the right to work in Australia. Haymes Paint do not accept unsolicited agency resumes. Haymes Paint is not responsible for any fees related to unsolicited resumes.

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