Sales Engineer, Connectivity

vor 1 Woche

Sydney, Österreich NICE Vollzeit

So, what’s the role all about?

As the Sales Engineer, Connectivity, you will be an active participant in NICE inContact’s presales effort. You will interface directly with end users to conduct a thorough discovery process, gathering requirements which facilitate the engineering of voice and data interconnections. These connections enable customers or their partners to use our software platform. After customers have confirmed interest in using NICE inContact’s applications, you will be engaged to finalize the design components for voice and data services. You will also interface with existing customers who require connectivity revisions or upgrades.

How will you make an impact?

  • Providing direct support to NICE inContact's sales and customer service organizations for pre- and post-sale connectivity engineering needs
  • Attain a mastery-level knowledge of the voice and data services available through NICE inContact. Be able to communicate their full functionality and interconnection requirements to customers and their vendors.
  • Developing solutions for a wide range of complex applications; solutions are imaginative, thorough, practical and consistent with the organizations' objectives.
  • Thoroughly document proposals for standard and customized services. Prepare detailed project plans and order summaries for presentation to end users and their partners.
  • Approving designs for sale upon customer acceptance
  • Acting as an escalation point to resolve vendor hardware, software and application problems associated to the products and services recommended
  • Acting as a mentor for Cloud Connectivity Engineers who need design guidance
  • Organizing resources required to successfully accomplish projects and organizational goals
  • Establishing and maintaining strong working relationships with various departments in and outside of the company, in order to ensure overall order coordination success
  • Approximately 25% travel may be required

Have you got what it takes?

  • Bachelor’s degree in information technology or related field, or equivalent work experience required
  • 6+ years Telecommunications Circuit Design Engineering or Analysis
  • 4+ years in a Sales or Solutions Engineering role
  • Demonstrated working knowledge of telecom principles and concepts
  • Proven ability to effectively communicate verbally and in writing, together with industry personnel, vendors, sales, service delivery and engineering personnel
  • Requires a broad range of skills within a professional discipline to effectively perform complex assignments; demands familiarity with theories, concepts and network principles as well as applied knowledge of established procedures, policies and practices
  • Highly organized, motivated and self-sufficient with a desire to win
  • Strong customer service and technical support skills, coupled with problem-solving, trouble shooting skills, analytical and decision-making ability
  • Advanced knowledge in architecture design and configuration of a wide array of networking and equipment including, OSI model service design with strong emphasis on Ethernet and IP architectures, VoIP Network protocols and designs (SIP, MGCP, SBC, etc), IP4 and IPv6 addressing
  • Proficiency with Microsoft Office products: Excel, Word, PowerPoint and Microsoft Visio

You will have an advantage if you also have:

  • Prior experience presenting solutions to stakeholders at all levels, both in virtual and face-to-face environments
  • Prior experience with provisioning of Dedicated TDM and IP services
  • Prior experience in building switching and routing translations for customer or carrier facing connections
  • Prior experience with installation and implementation of telephony related equipment such as PBXs, Routers, Firewalls, Switches, etc

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 4608
Reporting into:Team Lead, Solutions Architect
Role Type:Individual Contributor

#LI-Hybrid

#J-18808-Ljbffr

  • Head of DeFi Connectivity and Distributed Development

    vor 1 Woche

    Sydney, Österreich eFinancialCareers Ltd. Vollzeit

    Head of DeFi Connectivity and Distributed Development Head of DeFi Connectivity and Distributed Development Westbury Partners Sydney, Australia Head of DeFi Connectivity and Distributed Development Westbury Partners Sydney, Australia Posted 2 days ago Permanent AUD340k - AUD440k Lead our client's global cryptocurrency firm as the Head of...

  • Sales Engineer

    vor 1 Monat

    Sydney, Österreich NinjaOne, LLC Vollzeit

    About the RoleAs a Ninja Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, mainly on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side. Your role on the NinjaOne team...

  • Sales Engineer

    vor 4 Wochen

    Sydney, Österreich NinjaOne, LLC Vollzeit

    About the RoleAs a Ninja Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, mainly on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side. Your role on the NinjaOne team...

  • Technical Sales Engineer

    vor 4 Wochen

    Sydney, Österreich LVI Associates Vollzeit

    We are currently working with a client that is a leading player in the water technology space. We are looking for a Technical Sales Engineer to join their growing NSW team.Responsibilities: Provide technical sales support to customers/account managers/prospects.Help develop business case for new sales opportunities.Undertake equipment testing to...

  • Technical Sales Engineer

    vor 3 Monaten

    Sydney, Österreich LVI Associates Vollzeit

    We are currently working with a client that is a leading player in the water technology space. We are looking for a Technical Sales Engineer to join their growing NSW team.Responsibilities: Provide technical sales support to customers/account managers/prospects.Help develop business case for new sales opportunities.Undertake equipment testing to...

  • Technical Sales Support Engineer

    vor 3 Wochen

    Sydney, Österreich Alfa Laval Mid Europe GmbH Vollzeit

    Technical Sales Support Engineer page is loaded Technical Sales Support Engineer Apply locations Sydney time type Full time posted on Posted 2 Days Ago job requisition id JR0029790 SummaryResponsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct...

  • Sales Engineer – Australia

    vor 2 Monaten

    Sydney, Österreich March Networks Training Vollzeit

    Location: Sydney, NSW, Australia Posted on: January 15, 2024At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You...

  • Sales Engineer – Australia

    vor 4 Wochen

    Sydney, Österreich March Networks Training Vollzeit

    Location: Sydney, NSW, Australia Posted on: January 15, 2024At March Networks, our goal is to create a positive working environment where all of our employees can thrive. When you join our team, you will enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. You...

  • NSW Sales Engineer

    vor 1 Monat

    Sydney, Österreich ReillyScott Vollzeit

    NSW Sales Engineer - Industrial Instrumentation Full time $110K-$120K Base + Super + Car Allowance + Bonus Join a 30+ years' established, respected, privately-run Australian business, in a stable role providing longevity and professional growth.World-leading industrial instrumentation and calibration equipment brandsAlready successful, Southern-NSW...

  • Senior Sales Engineer, Australia

    vor 2 Monaten

    Sydney, Österreich Attentive Inc Vollzeit

    Attentive is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a...

  • Senior Sales Engineer, Australia

    vor 4 Wochen

    Sydney, Österreich Attentive Inc Vollzeit

    Attentive is the AI marketing platform for leading brands, designed to optimize message performance through 1:1 SMS and email interactions. Infusing intelligence at every stage of the consumer's purchasing journey, Attentive empowers businesses to achieve hyper-personalized communication with their customers on a large scale. Leveraging AI-powered tools, a...

  • Sales Engineer

    vor 3 Wochen

    Sydney, Österreich Contentful Vollzeit

    About the opportunity Contentful exists to help our customers deliver compelling customer experiences with content at the heart of the conversation. As a Senior Solution Engineer you will play a critical role in helping our customers and prospects understand the role of content in a modern composable digital landscape. Our Senior Solution Engineers come from...

  • Principal Sales Engineer

    vor 11 Stunden

    Sydney, Österreich Everi Pty Vollzeit

    Datadog is looking for a dynamic and experienced Principal Sales Engineer to join our growing team. As a Principal Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, industry speaking events, executive meetings, and product evaluations. You will play a critical role in understanding customer's needs and...

  • Principal Sales Engineer

    Vor 4 Tagen

    Sydney, Österreich Datadog Vollzeit

    Datadog is looking for a dynamic and experienced Principal Sales Engineer to join our growing team. As a Principal Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, industry speaking events, executive meetings, and product evaluations. You will play a critical role in understanding customer’s needs...

  • Sales Engineer

    vor 3 Wochen

    Sydney, Österreich Trane Technologies Vollzeit

    AtTrane TechnologiesTM and through our businesses includingTraneandThermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others...

  • Senior Sales Engineer

    vor 3 Wochen

    Sydney, Österreich Dataiku Vollzeit

    In this role, you will get hands-on experience applying the latest big data technologies to business uses cases with companies whose names you hear and products you use everyday. Our ideal candidate is comfortable learning new technologies while being able to explain their work to both technical and non-technical stakeholders. You will be operating as a...

  • Pre Sales Engineer

    vor 1 Monat

    Sydney, Österreich AMCS Group Vollzeit

    Do you want to work for a company with a global impact? A leader in environmental services, AMCS is a trailblazing software company that guides and supports other businesses on their journey towards sustainability. AMCS leads the way The AMCS team is at the cutting edge of technology. Companies come to AMCS to achieve their sustainability strategies as we...

  • Sales Engineer Sydney, Australia

    vor 1 Monat

    Sydney, Österreich NinjaOne, LLC Vollzeit

    About the RoleAs a Ninja Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, mainly on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side. Your role on the NinjaOne team...

  • Sales Engineer Sydney, Australia

    vor 4 Wochen

    Sydney, Österreich NinjaOne, LLC Vollzeit

    About the RoleAs a Ninja Sales Engineer, you will be responsible for explaining the technical and functional aspects of the product or services we offer to the users, mainly on the post-sales side. You will also work closely with the sales team and provide technical advice on the products and services on the pre-sales side. Your role on the NinjaOne team...

  • Sales Engineer

    vor 4 Wochen

    Sydney, Österreich Trane Technologies Vollzeit

     This job posting isn't available in all website languages If you are a person with a disability and need assistance applying for a job, please submit a request. At Trane Technologies TM and through our businesses including Trane and Thermo King , we create innovative climate solutions for buildings, homes, and transportation that challenge...