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Team Leader

vor 1 Monat

Salzburg, Österreich Homair - Eurocamp Vollzeit

**Principle Accountabilities**:
To consistently deliver a ‘brand quality standard’ always meeting the expectations of our guests and aspire to exceed it. The core elements of the standard will entail:
A great welcome with a smile

Delivering safe, functional, fully equipped and clean accommodation

Being visible and available to our customers when they need us

**To manage the on-site team including**:
Coaching and developing of staff to deliver the brand quality standard

Assessing and monitoring individual performance of your onsite team

Recognising and celebrating great performance whilst promptly addressing any product delivery that is below standard before it affects our guests

The allocation of workload to ensure resources are fully and effectively utilised.

To be responsible for ensuring the safe-keeping of company monies, to submit accurate accounts paperwork

To ensure accommodation is fit for purpose through checking it is clean, fully equipped and that any maintenance work is completed.

To use technology to drive through efficiency and improve service delivery.

To ensure all health and safety procedures are followed and actions arising are completed

To ensure a good understanding and close working relationship with campsite staff and management.

To communicate effectively to build strong working relationships with internal and external customers and suppliers, that improves our guests experience

To carry out any other duties as required by your line manager

Knowledge, Skills and Attitude

Essential

18 +

Good working knowledge of English language

Experience of managing & developing people, coaching & providing feedback

Ability to plan and organise

Experience of providing a high standard of customer care

An ability to make decisions and solve problems

A working knowledge of numeracy and IT (Google Drive, smartphones, tablets and cloud based systems)

Willingness to learn

Preferred

Good working knowledge of English language

Experience of managing & developing people, coaching & providing feedback

Ability to plan and organise

Experience of providing a high standard of customer care

An ability to make decisions and solve problems

A working knowledge of numeracy and IT (Google Drive, smartphones, tablets and cloud based systems)

Willingness to learn

The Majority of our positions start in March and April, with a few starting later in the season during May/June/July.
- This vacancy is for Irish Nationals wishing to work in Europe.* *Please note that due to current EU legislation we have no opportunities for UK passport holders unless holding residency in and EU country to which you would be employed.*

A word from the recruiter

"European Camping Group means values, a unique professional experience, and the chance to evolve in a multicultural environment, in places that will make you dream and are already making our customers dream. Your best job, their best vacation"

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