Engagement Manager Emea

Vor 4 Tagen

Wien, Österreich Liferay, Inc. Vollzeit

**About Liferay**

Liferay, Inc. is a uniquely profitable B2B enterprise software company with 1,200+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay Experience Cloud is an all-in-one solution that unites our Liferay DXP and cloud platform capabilities with built-in analytics and B2B commerce functionality, reducing the time to market and allowing for accelerated innovation - serving notable customers across the globe such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. We give our employees five days off to volunteer at charities they’re excited about, and Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run

**About You and this Role**

**Key Objectives**
- Keep resource planning and budget tracking information accurate and up to date
- Participate in the appropriate internal project and resource planning meetings
- Anticipate the resource requirements by account and project, and then effectively communicating forecast information to operations to increase effective utilization of resources
- Establish/monitor online project collaboration sites (internal and external)
- Build the project team to achieve engagement goals
- Communicating a clear picture to team members of what project success looks like, and working with client leadership to build the comprehensive plan to get there
- Regularly communicate project status with the project team members and leadership, including key accomplishments, next steps, and items for management attention
- Managing project scope and change control through project phases, stages and milestones
- Effectively manage project risks and issues, tracking status and resolutions to help the project stay on course to achieve targeted outcomes
- Prepare for and actively participate in client meetings and work sessions to understand requirements, progress and potential issues
- Proactively maintain ongoing communication and interactions with client personnel and driving the team to achieve great outcomes for our clients and team members
- Define/communicate the overall solution we are providing to the client (the business solution - why the client is making this investment)
- Understand the steps required to get there and build the appropriate project plan (including resource requirements)
- Ability to take notes from client meetings and translating them to meaningful insights/summaries that articulate the client environment (use cases, requirements, needs)
- Assemble building materials and orchestrate meetings to clearly convey the project and solution direction, communicate and solicit feedback on interim deliverables (including the 'why' behind our design and recommendations) and capture/incorporate feedback as appropriate
- Know what needs to be done, and then make sure it gets done

**Preferred Qualifications**
- Bachelor’s degree or equivalent work experience required
- Excellent prioritization, organization, and time management skills and ability to work with mínimal supervision
- Excellent communication, presentation, and interpersonal skills including the ability to communicate complex business solution concepts clearly and persuasively to diverse audiences
- Check progress against targets, report as necessary and take action to resolve exceptions
- Ability to consistently deliver projects and customer value
- Familiarity with agile software development lifecycle
- Fluent in English

**What We Offer**
- Salary package w/ competitive benefits according to qualifications and experience
- Opportunities to take responsibility, grow professionally, and Stay Nerdy
- A positive and collaborative work culture
- Check out what employees say about us on Glassdoor
- Working at a leadingopen-source company
- Flexible working hours
- Flexible home office regulation
- Individual training and development opportunities

**Equal Opportunities Employer - Statement

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