Senior Account Manager
Vor 4 Tagen
Job description
Can you imagine building a product that reinvents the way transportation is being used by hundreds of thousands of people every day? Instead of purchasing a vehicle, people use a service to get from A to B. Continue reading this job post to get the chance to be part of a fast growing startup success story, building a global SaaS platform for shared mobility and changing transportation how we know it today.
Your place in the team
For these game changing challenges we are looking for a vision-driven Senior Account Manager (M/F/d) to join us designing the future of every day transportation. You will be working within a customer-driven team of Account Managers and help shared mobility operators getting more value out of our products.
What you would be working on
- Developing and implementing strategic plans to manage and grow accounts.
- Retaining clients and building strong, trusting relationships.
- Understanding client needs and identifying new business opportunities within your portfolio.
- Providing superior customer service and ensuring client satisfaction.
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets.
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
Qualifications that are important to us
- At least 3 years experience in account management, Ideally in SaaS, mobility, or tech environment
- Experience managing large account portfolios.
- Strong customer service and project management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in Microsoft Office and CRM software.
- Detail-oriented and able to prioritise.
The goUrban hustle
At goUrban our people come first. Our outstanding culture at work is the first step to build leading products. This mindset and the claim to change global transportation to something better, makes the drive of our people and work environment at goUrban special. Achieving our vision to power shared mobility in urban transportation, corporate fleet sharing, rental services and vehicle subscription services requires a long-term commitment we are willing to undertake. This commitment is towards our clients, partners and team. Through constant reflection and dedication to have an impact for a better future of transportation, every single person at goUrban is an ambassador for sustainable and efficient shared mobility.
Benefits we have for you
- Personal development plan, training, educations, workshops
- A true startup like office in Vienna and Novi Sad including open spaces, table tennis and more fun stuff
- Truly flexible working hours
- Team buildings, sports activities and many more
- ...filled by you
The annual gross salary for this position based on the respective IT-collective agreement and a full-time employment depending on your individual professional qualifications and previous experience starts at €45.990..
**Requirements**:
- At least 3 years experience in account management, Ideally in SaaS, mobility, or tech environment
- Experience managing large account portfolios.
- Strong customer service and project management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in Microsoft Office and CRM software.
- Detail-oriented and able to prioritise.
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