Account Manager
vor 3 Monaten
**About us**
Founded in 2010, Veact empowers automotive businesses to unlock the full potential of real-time data for personalised interactions that drive measurable revenue and remarkable customer experiences across the entire customer lifecycle. Powered by self-learning technology and a broad automotive know-how, Veact’s Automotive Marketing Platform creates accurate 360° customer profiles, and thus empowers automotive OEMs and dealerships to personalize sales, marketing & service interactions, drive measurable revenue and increase operational efficiency.
Veact now has around €15 million in revenue and about 100 FTE. We are an established scaleup within the automotive software ecosystem and the secret weapon behind some of the world's biggest car brands and their dealership organizations. Veact has embarked on an ambitious European growth journey to capture the potential of 380,000 car dealerships and repair shops generate a turnover of €170 billion in aftersales alone.
**The impact you'll have**:
As part of the Account Management team, you will provide comprehensive support to customers from the automotive sector and automotive trade and work on innovative issues relating to data-based marketing. You will make a significant contribution to the success of the company's goals and take intensive care of your customers. This requires independent and solution-orientated work with a high level of team and customer focus. Thanks to your knowledge of retail marketing, you will be able to manage and successfully implement extensive campaigns together with the team.
**More specifically, you will**:
- Coordinate and manage cross-channel marketing campaigns and activities, advise customers and continuously expand the customer relationship in terms of up-selling
- Provide KPI monitoring and reporting
- Continuously optimize internal processes and further develop quality assurance measures
- Maintain and use our CRM system for service provision and documentation
- Work on marketing and sales strategies and implement them goal-oriented
- Acquire new customers in the automotive trade and support them from initial contact to the conclusion of a contract
- Deliver a high frequency of contact with existing and potential customers (may also include the need for customer visits or, for example, customer events with travel activity and occasional overnight stays in the markets you manage in Austria)
- You proactively support customers in the design of campaigns from the existing campaign portfolio, but also in the design and implementation of new sales and aftersales campaigns
**Who you are and what you bring**:
- You have completed a commercial apprenticeship or a comparable university degree
- You already have professional experience in retail marketing, customer service or car dealership
- You have a structured, self-responsible and solution-oriented way of working with a high level of team and customer orientation
- You are self-confident, enjoy actively approaching people and you have a high level of social competence
- Above all, you are characterized by analytical thinking, a conscientious and independent way of working as well as organizational skills
- You have good knowledge of common MS-Office programs and you are not afraid of new programs
- Passion for automotive and big data
- Fluent in German (C1) and English (C1)
**Why don’t you join us?**
- We're a dynamic company with big potential
- We offer a unique solution to our customers combining automotive and big data
- Here you'd be getting a lot of responsibility and an unparalleled career boost to match your ambitions
- We're a place where the focus is on getting things done and not on approvals or hierarchy
Art der Stelle: Vollzeit, Festanstellung
Arbeitszeiten:
- 8-Stunden-Schicht
Leistungen:
- Betriebliche Altersvorsorge
- Empfehlungsprogramm
- Firmenevents
- Flexible Arbeitszeiten
- Homeoffice-Möglichkeit
- Kostenlose Getränke
- Mitarbeiterrabatt
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