Account Manager

In this role, you will be responsible for delivering sustainable profitable business for Veolia WTS with diligent focus

on current accounts and targeting strategic growth with select prospective industrial customers.

Key priorities will be:

- Provide account management & associated field services at corporate and regional accounts handling a base of around $1.5 - $2.0MM a year.
- Develop & close new business opportunities, manage transition and ongoing account management.
- Work collaboratively with the equipment business to grow the Filters and Membranes product line and promote temporary water solutions at current and growth accounts.
- Comply with all safety, health, environment, ethics guidelines always.
- Train, supervise, drive accountability of any field service support personnel to embrace and deliver unfailingly on service excellence standards.

**Role Deliverables**
- **_Safety & Compliance_**
- _Ensure compliance with all regulatory, customer & Veolia WTS policies_
- _Challenge & influence others on safety & compliance standards_
- _Ensure all customer documentation is captured & maintained in appropriate databases such as Salesforce_
- **_Drive growth by creating & selling solutions-based offerings _**
- _Present offerings as solutions & not products_
- _Build value propositions as part of solution development to differentiate vs competitive alternatives_
- _Seek innovative ways to extend product/service offerings to the customer_
- _Understand & position all Veolia WTS Flow Products & Services to be sold into base and developing accounts_
- **_Deliver on commercial imperatives_**
- _Simultaneously manage a base business with no attrition and adopting sound values of Account Management & Service Excellence_
- _Meet financial objectives as defined by Territory Commercial Leader including forecasting on a quarterly basis._
- _Drive price initiatives and margin improvement activities._
- _Clear & regular communication on pipeline activity, sales forecasts & expected orders using Salesforce._

**Qualifications & Education Requirements**
- Bachelor’s degree in Engineering or Science or suitable Trades certification
- Ability to travel locally approximately 20-40% of the time
- A minimum of 6 years of experience preferably selling and/or marketing water and wastewater treatment solutions and/or technical sales in the Water Treatment industry
- Experience of handling large, complex account independently
- Good awareness of Veolia WTS portfolio and solutions offering
- Strong external focus, with ability to assess customer value of performance, price, operating & maintenance costs, availability and operability
- Operate independently and deliver business results while demonstrating leadership through action.
- Excellent written and verbal communication