Product Designer

vor 20 Stunden

Innsbruck, Österreich Cropster GmbH Vollzeit

Innsbruck / Vienna, Austria - Full-time

Cropster is the market leader in software for the specialty coffee industry. We work with farmers, exporters, importers, and roasters in over 80 countries around the world to help them deliver a better cup of coffee in a sustainable way.

We’re a fast-growing business that is highly focused on our customers and the benefits we can bring them through close collaboration — with a successful history of over 15 years. We also believe that work-life balance is more than a catchphrase, it is a part of our success. We encourage empowerment and taking over responsibilities. We provide our team with room to grow within our organization, to develop their interests and expertise whatever their current experience level. We are committed to building a culture of inclusion and embracing diversity in all its forms. We offer fair, competitive, and transparent pay. The range for this position is € 42K to € 50K gross and we look at factors like your experience and individual qualifications to determine our offer, which includes benefits like an educational and wellness budget, remote work possibilities, paid time for volunteer work, and, of course, an endless stream of really great coffee. We also make our best possible offer upfront—no games.

Tasks

Product designers at Cropster take raw ideas and make them into something everyone can relate to and rally behind. We start from the very early stages: finding the right problem to tackle, exploring ideas for how to solve it, and then refining it into a coherent solution.

Our product designers carry out research, brainstorming, sketching, and prototyping and collaborate with our product managers and engineers to ship great products. We are empathetic user advocates and care deeply about our users’ experience and our customers' needs.

We use Figjam and Figma for ideation and prototyping of solutions at all levels of fidelity and have a solid Design System in place to keep our UI consistent across products.

As a product designer at Cropster, you will be part of our international, highly supportive, and collaborative product design team where we do regular design critiques and foster a feedback-giving and learning environment.

What you’ll do
- Design concepts and user flows for our products.
- Help organize and conduct user research — users are front and center in our design process.
- Contribute to the Cropster UI with wireframes and prototypes in different levels of fidelity, that are consistent with our design language.
- Collaborate with Engineering as your changes are implemented and on-the-fly decisions are needed.
- Collaborate in further developing our design system.
- Act as a customer advocate while continuously partnering with product managers, engineers, and other design practitioners to develop workable design solutions.

What you’ll work on
- A new product that helps coffee roasters increase operating efficiency.
- Data-driven interactive tools that help coffee roasters make better and more informed decisions on how to improve coffee quality in the cup.
- Figuring out how we can integrate disjointed, Excel-driven offline processes into a coherent eCommerce workflow that helps our customers grow their businesses.

**Requirements**:
Things you must do well
- Defining and understanding user flows.
- Further conception, i.e. wireframing, and interactive prototypes.
- Writing/working with user stories/job stories, JTBD, etc.
- Working in cross-functional environments (co-design, prototype handover, UX sign-offs).
- Planning, conducting, and synthesizing your own UX research.
- Understanding that good design is not about trends but is built on top of principles and tradeoffs (we like well-reasoned design decisions).
- Being fluent in English.

That said, we'd be particularly delighted to hire someone with
- Experience in e-commerce, manufacturing, and/or data visualization
- Experience working on software products

**Benefits**:
Why you might want to work with us
- We're small, so there are no layers of bureaucracy to work through.
- You can have a huge impact here.
- We care about our people as much as we care about our customers. Work-life balance is not only a catchphrase for us and flex time and home office are a given.
- Feedback equals growth for us. Welcoming and sharing insights help us grow personally and professionally.
- People working in the coffee industry are passionate, open, inspiring, and just pure joy to work with. There are not many industries that can claim that.
- Purpose. Our ❤ beats for coffee and its industry—from producer to barista—and our work has a lasting impact on it.
- We have a deep appreciation for a good cup of coffee and don’t get through the day without (at least) one.

Why you might not want to work with us
- We’re small, we don't have processes for everything. If you need 100% structure and prefer micromanagement, we won't make you happy.
- We grow and move at a s

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