Staff Assistant

vor 1 Woche

Wien, Österreich United Nations Vollzeit

This position is located in the Software Products for Member States Unit (SPMS), in the Information Technology Service (ITS) - Digital Transformation and Solutions (DTS), within the Division for Management (DM) of the United Nations Office at Vienna (UNOV)/United Nations Office on Drugs and Crime (UNODC), in Vienna. The incumbent will work under the direct supervision of the Chief, Software Products for Member States Unit (SPMS) and overall guidance of the Chief of the Information Technology Service in Vienna.

**Responsibilities**:
Within assigned authority the Staff Assistant will be responsible for the following specific duties:

- Publish web stories of relevance for ITS as requested, using the different web content platforms of the UN.
- Assist in drafting Service-level Agreements (SLAs), budget breakdowns and project documents as necessary.
- Assist in managing SLAs through the approval process, associated dashboards and workflow, and associated invoices.
- Assist with communication regarding goPortfolio products to potential clients and donors and other SPMS clients.
- Assist in content management of the SPMS Virtual Community and goSupport platforms.
- Maintain contact lists of Financial Intelligence Units (FIUs) in the SPMS Virtual Community.
- Assist with the preparation and staging of SPMS user group meetings and events.
- Assist with the preparation of training and other materials.
- Assist with the planning and execution of missions of substantive and technical personnel.
- Coordinate support requests from clients of the goPortfolio products.
- Assist with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
- Assist with visualizations and updating information material such as web pages or brochures.
- Carry out any other work-related duties as assigned by the Chief, SPMS

Competencies
- Communications - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- Teamwork - Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Education
High school diploma or equivalent is required

Job - Specific Qualification
Having passed the Administrative Support Assessment Test [in English] at the United Nations headquarters, Economic Commission for Africa, Economic and Social Commission for Western Asia, United Nations Office at Geneva, United Nations Office at Vienna, International criminal tribunal for Rwanda or International Criminal Tribunal for the former Yugoslavia may be accepted in lieu of the GGST.

Work Experience
A minimum of five years of work experience in programme/project finance operations, administration, procurement, office management, technical cooperation, or equivalent is required.

Prior experience in being part of a team drafting project documents and/or project revisions for the United Nations is desirable.

Prior experience in maintaining websites is desirable

Skilled experience organizing large promotional events and conferences is desirable.

Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English is required. Knowledge of another official United Nations language is an advantage.

Assessment

Special Notice

United Nations Considerations

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WIT

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