Aktuelle Jobs im Zusammenhang mit Customer Success Unit Lead - Wien - Microsoft
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Head of Customer Success
vor 1 Woche
Wien, Österreich PriceHubble VollzeitPriceHubble is a PropTech company, set to radically improve the understanding and transparency of real estate markets based on data-driven insights. We aggregate and analyse a wide variety of data, run big data analytics and use state-of-the-art machine learning to generate stable and reliable valuations and predictive analytics for the real estate market....
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(Senior) Customer Success Manager
vor 1 Woche
Wien, Österreich GfK VollzeitCountry Austria Job Family Customer Success Management For over 80 years, GfK has been a reliable and trusted insight partner for the world’s biggest companies and leading brands who make a difference in every consumer’s life - and we will continue to build on this. We connect data, science and innovative digital research solutions to provide answers...
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Customer Success Partner
Vor 5 Tagen
Wien, Österreich Zoovu Vollzeit**What does Zoovu do** Zoovu is an AI-powered Conversational Search Platform that transforms product data into structured, searchable information so that businesses can deliver scalable consumer-friendly search experiences. Zoovu is the leader in digital commerce search. Zoovu makes every search a conversation that engages to reveal wants and needs. If...
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Customer Success Account Manager
vor 2 Wochen
Wien, Österreich Microsoft VollzeitWe are looking for an Account Manager, based in Vienna area, with a proofen track record and solid network at big industry customers, mainly within the manufacturing area. Fluency in German and English is a pre-requesite, same as on-site customer engagements. As an Account Manager for Customer Success you develop, maintain, and build upon foundational...
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Customer Success Account Manager
vor 2 Wochen
Wien, Österreich Microsoft VollzeitWe are looking for a senior (+15 years) Account Manager, based in Western Austria (Tirol/Vorarlberg) with a proofen track record and solid network at big industry customers, mainly within the manufacturing area. Fluency in German and English is a pre-requesite, same as on-site customer engagements. As an Account Manager for Customer Success you develop,...
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Head of Customer Success
vor 2 Wochen
Wien, Österreich Canonical - Jobs Vollzeit**Help our customers elevate their open source practice and success**: It is our mission to make enterprise-grade open-source available to every enterprise, entrepreneur or innovator. We create the world-renowned Ubuntu and a range of tools, impacting the lives of millions of people every day. We're looking for for a Global Head of Customer Success to...
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Customer Success Account Manager
vor 4 Wochen
Wien, Österreich Microsoft VollzeitMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Customer Success Account Manager
vor 1 Tag
Wien, Österreich Microsoft VollzeitMicrosoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can...
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Team-lead Account
Vor 4 Tagen
Wien, Österreich Invitario Vollzeit**Über Invitario**: **Wir sind ein schnell wachsendes SaaS-Startup mit Sitz in Wien, das die Art und Weise revolutioniert, wie Unternehmen mit ihren Stakeholdern über virtuelle, hybride und Live-Events in Kontakt treten.** Bei Invitario helfen wir Unternehmen aller Größen und Branchen, ihr bestes Eventmarketing zu erreichen. Events sind der wichtigste...
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Senior Customer Success Manager
Vor 2 Tagen
Wien, Österreich Splunk VollzeitThe Splunk **Senior** **Customer Success Manager (CSM)** takes a pivotal role with our customers and is the beating heart of our company’s #1 priority - Customer Success. He/she guides Splunk customers in their journey to discover the full value of their machine data and to support the real-time decision making that today's businesses demands. CSMs are...
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Principle Customer Success Account Manager
Vor 5 Tagen
Wien, Österreich Microsoft VollzeitWith over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...
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Werkstudent:in Customer Success
vor 2 Wochen
Wien, Österreich mjuks Vollzeit**Werkstudent**: in Customer Success & Business Development Start-Up (m/w/d) Bist du am Ende deines Studiums und bereit für einen Kickstart deiner Karriere im Customer Success & Business Development? Strotzt du nur so vor Motivation und hast Lust, Lehrbücher endlich gegen die Praxis einzutauschen? Du hast keine Lust auf einen eintönigen 9-5 Alltag in...
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Werkstudent:in Customer Success
Vor 5 Tagen
Wien, Österreich mjuks Vollzeit**Werkstudent**: in Customer Success & Business Development Start-Up (m/w/d) Bist du am Ende deines Studiums und bereit für einen Kickstart deiner Karriere im Customer Success & Business Development? Strotzt du nur so vor Motivation und hast Lust, Lehrbücher endlich gegen die Praxis einzutauschen? Du hast keine Lust auf einen eintönigen 9-5 Alltag in...
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Customer Success: Internship Opportunities
Vor 6 Tagen
Wien, Österreich Microsoft VollzeitCome build community, explore your passions and do your best work at Microsoft with thousands of University graduates from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead._ - At Microsoft, Interns work on real-world projects in collaboration with teams across the...
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Senior Customer Success Analyst
Vor 4 Tagen
Wien, Österreich GoStudent VollzeitAt GoStudent, we work passionately every day to fulfill our mission in building the #1 global school! Headquartered in Vienna and founded in 2016, GoStudent is the leading, scale-up, venture-backed Edtech platform. With +591M€ raised from national and international investors we're growing at 20 percent MoM and aim for 5x-10x growth within our international...
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Customer Success Manager
Vor 4 Tagen
Wien, Österreich Dynatrace Vollzeit**Company Description**: Do you have a **customer first mindset**? Do you thrive on change? You want to help us** **to continuously improve our **service quality **and **customer experience**? Then join our DynatraceOne team Customer Success Team! :) Who we are**:Dynatrace is a leading software product company** founded in Linz, Austria with more than 2,200...
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Customer Success Manager
vor 2 Wochen
Wien, Österreich Jumio Vollzeit**Role Purpose**: Customer Success is vital to Jumio's long term success. We must understand and proactively enable our customers to be successful utilizing Jumio's software. This role includes ownership of Customer Success activities (onboarding, support, services, adoption, advocacy, retention, etc.) and outcomes (e.g., renewals, up-sell, etc.) with the...
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Head of Customer Success
vor 3 Wochen
Wien, Wien, Österreich TieTalent VollzeitHead of Customer Success | AP Automation (m/w/d)SaaS-Company auf ExpansionskursKI-basierte Cloudlösungen zur Automatisierung von Accounts Payable Prozessen für multinationale Industrie-Konzerne führten unseren Mandanten als SaaS-Spezialanbieter in den letzten 20 Jahren zu globalem Erfolg. Effizientes Finanzmanagement durch intelligente Lösungen, die...
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Head of Customer Success
vor 3 Wochen
Wien, Wien, Österreich TieTalent VollzeitHead of Customer Success | AP Automation (m/w/d)SaaS-Company auf ExpansionskursKI-basierte Cloudlösungen zur Automatisierung von Accounts Payable Prozessen für multinationale Industrie-Konzerne führten unseren Mandanten als SaaS-Spezialanbieter in den letzten 20 Jahren zu globalem Erfolg. Effizientes Finanzmanagement durch intelligente Lösungen, die...
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Customer Success Partner
vor 4 Wochen
Wien, Wien, Österreich SAP AG VollzeitWe help the world run better Our Team The SAP Business Technology Platform CSM team is committed to sustain each other to ensure success, both individually and as a team. We have a pay-it-forward mentality and are always willing to help our colleagues. Our culture is built upon sharing best practices, utilizing communication platforms to answer each other's...
Customer Success Unit Lead
vor 1 Monat
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create lifechanging innovations that impact billions of lives around the world. You can help us to achieve our mission.
Are you ready to transform with your future team the way technology is used in the largest customers? Do you thrive by leading teams of seasoned professionals working with cutting edge technologies? Would you love to partner with other Segment Leaders to accelerate the transformation towards AI and data-driven organizations, built on a secure foundation?
**Responsibilities**:
**The Customer Success** Lead** is a critical leadership position and is part of the board of managing directors. The future leader has **a strong cloud technology background** and **is passionate business leader** with a talent for** role modelling and coaching** to help further develop the managers and teams across multiple Solution Areas and Customer Success Account Managers. The Customer Success Leader is thriving in a high-performance culture and **enjoys nurturing a high-performance culture and thrives when operational excellence accelerates Consumption and Usage Growth**.
As a **People Manager** and Manager of Mangers, you deliver success through empowerment and accountability by modelling, coaching, and caring. You are very intentional in building world class teams through **talent management, diversity and inclusion, coaching and career development**. As a respected and inspiring Leader, you are able to **attract, retain and develop elite talent** in your country. Change Management has become a key element of your day2day, in this role we are continuing the transformation to focus all roles on consumption and usage and we are doubling down on tech intensity.
**Business Leadership** is not an unknown to you. You bring deep understanding of cloud economics as well as project based business to the team. The future Leader **drives the cloud-consumption business and results across the cloud solution areas and customer experience**. Being proactive about building the **next opportunities and next workloads** is always top of mind. **Acceleration of AI adoption** will be a strategic pillar for you. Understanding a global delivery business is part of your treasure chest of experiences. One of your biggest assets is your ability to build and foster partnerships across organizations and you thrive when you see progress.
The future Leader is great in **Business Execution and brings outstanding operational and execution excellence accumen**. You enjoy cultivating a culture of consumption as well as driving a tight execution rigor. **You have a track record of embracing a culture of operational excellence**, running programs at scale together with stakeholders from other segments and teams like strengthen customer trust by running pro-active resiliency programs, migration factory and alike. You are well known for your **financial accountability.**
**Qualifications**:
**Professional Experience**:
Thought leader with great executive presence, including the ability to engage CxO and BDM level discussions, exceptional interpersonal, verbal, written and presentation skills
Ability to generate trust, build alliances, and orchestrate interdisciplinary teams.
People Management Experience, Manager of Manager background
Empathy, curiosity, and desire to constantly improve, acquire new skills and drive for results
Escalation Management - Crisis Management Experience
**Technical Skills**:
Demonstrated Technical leadership through prior technical coaching/leadership roles
Engineering, technical sales, consultative delivery management experience or equivalent
Strong technical understanding of Applications & Infrastructure Enterprise cloud workloads Ability to stay up to date on new/improved Azure scenarios and workloads
