Reservations & Events Coordinator (M/F/d)

vor 6 Monaten

Innsbruck, Österreich Harisch Hotel GmbH Vollzeit

**Welcome to the most beautiful workplace in the Kitzbühel Alps**:
The Harisch Hotels are a small but fine collection of privately run hotels and comprise a total of five differently positioned hotels - from international luxury hotels to family hotels. The Harisch Hotel family also includes five restaurants and a bar, which are among the best establishments in Kitzbühel. Almost all of our establishments are located in the Kitzbühel vacation region. This gives us the great opportunity to offer our employees an insight into several hotels or an easy change between the different hotels, restaurants and also a bar. A great opportunity to gain practical experience in both leading luxury hotels and small, family-run establishments. And all this without changing your place of residence.

**We are currently looking for a Coodinator (M/F/d) for the area of "Individual Reservations" and "Groups & Events Reservations" for our overarching reservations department in the Corporate Office of Harisch Hotels Kitzbühel.
**What is there to do?**:
**Individual Reservations**:

- Processing and managing all incoming booking requests (telephone, mail, system) for our 5 hotels
- Active sales of the hotel services offered and sale of available rooms
- Creating and sending individual and package offers using the ReGuest correspondence system
- Ensuring smooth cooperation with the reception teams
- Communicating all relevant information to the relevant colleagues and departments Accepting and processing inquiries and reservations in the Groups & Events department

**Groups & Events reservations**:

- Selling events and room allotments including all processes, from customer inquiries, preparing offers, drawing up contracts and detailed agreements to invoicing
- Acquisition of new customers and events in cooperation with the Marketing and Sales departments
- Presentation of Harisch Hotels in all telephone, written and personal contacts with potential, former and existing customers
- Monitoring, ensuring, quality control and professional handling of a smooth event process
- Handling daily tasks with the help of the correspondence system "Reguest" and our internal hotel system "Fidelio"
- Communication and coordination with all involved departments and external services Supporting the reservations team for individual reservations as required

**What should you bring with you?**:

- First professional experience in sales
- Relevant training and professional experience in a comparable position (preferably in the hotel and hospitality industry)
- Entrepreneurial thinking and a committed, independent and structured way of working
- Strong organizational skills
- New ideas to improve quality
- High level of cooperation and commitment
- Confident in using the MS Office package
- Very good language skills in German and English... and above all a love of the job

**We offer a salary for this position based on the collective agreement for the catering and hotel industry in Tyrol. An overpayment is a matter of course for us with appropriate qualifications and will be agreed in a personal interview.**:

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