Customer Service Agent

vor 6 Monaten


Linz, Österreich Tractive GmbH Vollzeit

About us

We're the world's most-trusted name in keeping cats and dogs safe and healthy. The secret to that success? A team of truly unique individuals who care about each other just as much as going the extra mile for pet parents.

Your territory

**As part of our Customer Happiness team, you will**:
Work in an international company that puts their customers first and wants to provide an outstanding customer service experience.
Use your quick thinking and negotiation skills to ensure customer satisfaction and optimize processes when it comes to solving customer requests.
Utilize your tech know-how to efficiently address and troubleshoot technical issues.
Bring in your fresh ideas to make Tractive better - you’ll never hear the phrase “...because that’s how we’ve always done things”.
Continuously grow personally and professionally, take ownership of areas that show your potential, and attend workshops which help you get to the next level.
**Profile**:
**Key requirements**:
Excellent Italian skills (C2)
Very good English skills
Great communication skills
Ideally, professional experience in customer service and with ticket systems
Valid work permit for Austria

Does this sound like you?
Interested in new technologies
Team player with good communication skills
Proactive, self-sufficient, and motivated to learn
Willing to come and work with our fantastic team in Austria


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