Service Manager Austria

vor 6 Monaten

Graz, Österreich Diepeveen and partners Vollzeit

**Our Client**

Our Client is a dynamic and rapidly expanding member of a renowned international Group with over a century of history. As a family-owned business founded more than 100 years ago, their unique service offering in rental of refrigerated vehicles/ assets has made them an international market leader. The Group’s subsidiary in Austria may be relatively new, but it's already building a strong client base, nurturing excellent supplier relationships, and fostering a loyal and growing workforce.

**The purpose of the position**

He/she will be responsible for leading daily operations, particularly the Workshop / Repair / Service Operations and helping the Country Manager to focus more on business development, rationalization and taking the company to the next level.

**USP's**

**# Opportunity to build and develop after sales BU**

**# Short decision lines (flat organisation)**

**# Financially strong and stable company**

**# High customer satisfaction**

**#** Attractive compensation package**

**Leadership tasks**:
Acts as a local relay/leader for the implementation of new processes (Group/ BU Transformation)

Sets guidelines for workshop organization - in partnership with the workshop manager. Takes over from the workshop manager if necessary, like in case of absence

Ensures with workshop teams that the necessary resources are deployed to meet service commitments to customers

**Fleet Management/ Workshop**:
Ensures fleet compliance (Quality, Image, Compliance with preventive maintenance plans, recall campaigns & mandatory inspections)

Schedules workshop tasks (in partnership with the workshop manager) - daily/weekly/monthly schedule

Contact our subcontractors/external partners in the case of outsourcing (follow up cases, and challenge our suppliers)

Establishes the entity's fleet plan (analysis of resources vs. needs & adjustments - fleet optimization)

Establishes the entity's rental plan to maximize resource utilization and sales.

Challenges teams on a daily and weekly basis regarding vehicles immobilized (workshop, or not leased)

Ensures the quality of new vehicles (reports anomalies) and vehicles leaving the country (monitors vehicle condition to ensure maximum profit on resales)

**Customer Relations**:
Physically receive customers at the depot (rental departures & service requests) and make vehicle inspections

Receives incoming customer requests - rental requests

Receives breakdown requests and actively prioritizes/plans actions to ensure service continuity and customer satisfaction

Communicates proactively and closely with customers on their fleet follow-ups (breakdown requests, work carried out in the workshop, preventive actions undertaken/done)

**Requirements**:
At least 5 years of experience is required in running a service/workshop/maintenance operation in the services industry

A degree in technical or traffic engineering is good to have

Experience with process design / creation

Fluent German English are required

IT literate, not afraid of using new systems

Excellent problem solving, communicational and organizational skills

Good leadership skills, ability to lead and motivate others

Open for change and new challenges

Ambitious and curious personality

  • Senior Business Transformation Manager Austria

    vor 4 Wochen

    Graz, Steiermark, Österreich All for One Austria GmbH Vollzeit

    Position: Senior Business Transformation Manager Austria**Überblick**: Die All for One Austria GmbH ist ein führender Anbieter von SAP-Lösungen im österreichischen Markt. Wir suchen einen erfahrenen Senior Business Transformation Manager, der unsere Kunden bei der Implementierung von SAP-Systemen unterstützt.**Gehalt**: Das Gehalt für diese Position...

  • Operations Manager Austria

    vor 7 Monaten

    Graz, Österreich Einride Vollzeit

    Want to be part of transforming road freight - for good? Einride is showing the world a new way to move, based on the latest digital, electric and autonomous technologies. Through our offering - freight capacity as a service - we enable businesses around the world to accelerate towards their sustainability goals. Founded in 2016, Einride became the first...

  • Country Manager

    vor 3 Monaten

    Graz, Österreich Twinkl Vollzeit

    Job Introduction Location: Fully Remote / Work from Home - Must be based in Austria & have the right to work with no restrictions. Can be based anywhere in country. Contract: 12-month fixed term (with potential to be renewed) Hours: 37.5 hours per week **Salary**: 18 EURO per hour **Hiring Manager**:Kirsty Williams **Recruiter**: Charlotte Harris **_...

  • Outside Account Manager

    vor 6 Monaten

    Graz, Österreich Cannondale Vollzeit

    For more than 50 years, Cannondale has been a leading innovator in the cycling world. As more riders of all ages and abilities get on the roads, trails, and streets than ever before, we're here to do the best work of our lives to push the greatest human-powered machine into the future each and every day. We're committed to building a diverse and inclusive...

  • Clinical Safety Manager

    vor 1 Monat

    Graz, Österreich QPS, LLC Vollzeit

    **Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you!** QPS is seeking an experienced **Clinical Safety Manager** to lead the safety team and oversee the Safety Management process within clinical trials. In this role, you will be responsible for establishing...

  • Mitarbeiter/in (M/w/d) Sales

    vor 7 Monaten

    Graz, Österreich FCC Austria Abfall Service AG Vollzeit

    Für uns ist Abfall eine wertvolle Rohstoff - und Energiequelle. Das Kerngeschäft der FCC Austria Abfall Service AG ist die bestmögliche Nutzung von Abfällen zur Ressourcenschonung mithilfe von Know-how und Hightech. Das Herz unseres Unternehmens ist unser Team. Unsere Mitarbeiterinnen und Mitarbeiter tragen mit ihrer täglichen Arbeit zu einer sauberen...

  • Assistant / Junior Service Manager Homecare (M/w/d)

    vor 7 Monaten

    Graz, Österreich Fresenius Kabi Austria GmbH Vollzeit

    **Your tasks**: - Operative Umsetzung von Service - und Marketingmaßnahmen im Bereich Homecare - Erfassung, Analyse und Aufbereitung von Kunden - und Marktdaten - Ansprechperson für externe Dienstleister (z.B. Werbeagenturen) - Support bei Verträgen und Tariflisten mit Krankenkassen - Organisation von Veranstaltungen und Tagungen - Unterstützung und...

  • Vertriebsinnendienst-Mitarbeiter:in (w/m/d) bei Bechtle Austria

    vor 1 Monat

    Graz, Steiermark, Österreich Bechtle Vollzeit

    Über unsBechtle Austria ist ein führender Anbieter von IT-Lösungen mit mehr als 15 Jahren Erfahrung im österreichischen Markt. Unsere Stärke liegt in der Kombination von digitalen Vertrieb, Beratung und Serviceangebot zu allen zukunftsorientierten IT-Themen wie Security, Multi-Cloud, Modern Work, Networking, Datacenter Solutions, KI und Managed...

  • SAP S/4 HANA Senior IT Project Manager Opportunity

    vor 4 Wochen

    Graz, Steiermark, Österreich OU216 Tieto Austria GmbH Vollzeit

    About the JobWe are seeking a highly skilled SAP S/4 HANA Senior Project Manager to join our team in Austria. As a senior project manager, you will lead teams that deliver SAP ECC 6.0 to S/4 HANA upgrades and integrate other applications into S/4HANA.Key ResponsibilitiesLeading teams that deliver SAP ECC 6.0 to S/4 HANA upgradesIntegrating other applications...

  • Automotive Technician: Full-Time Opportunity in Graz, Austria

    vor 1 Monat

    Graz, Steiermark, Österreich Porsche Graz-Liebenau Vollzeit

    Company OverviewPorsche Graz-Liebenau is a leading automotive group in Austria, committed to mobility solutions. Our passion is to make Austria mobile through the enthusiasm of our employees for our car brands, our service orientation, and innovation.We are looking for a skilled Automotive Technician to join our team at Porsche Graz-Liebenau in Graz,...

  • Applied Mathematician

    vor 2 Wochen

    Graz, Österreich Outlier Vollzeit

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is...

  • Applied Mathematician

    vor 2 Wochen

    Graz, Österreich Outlier Vollzeit

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is...

  • Applied Mathematician

    vor 2 Wochen

    Graz, Österreich Outlier Vollzeit

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is...

  • Applied Mathematician

    vor 2 Wochen

    Graz, Österreich Outlier Vollzeit

    Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. Are you an experienced Math Expert who would like to lend your expertise to train AI models? About the opportunity: Outlier is looking for talented Math Experts to help train generative artificial intelligence models This freelance opportunity is...

  • Marketing Manager

    vor 6 Monaten

    Graz, Österreich AUSTRIA JUICE GmbH - Standort Kröllendorf Vollzeit

    MARKETING MANAGER (M/F/D)_ LAND: - ÖsterreichFIRMA: - AUSTRIA JUICE GmbH - Standort KröllendorfSTANDORT: - Kröllendorf 45, 3365 Kröllendorf, ÖsterreichKATEGORIE: - VerkaufAUSTRIA JUICE Group, a Joint-Venture of AGRANA Beteiligungs-AG and Raiffeisen Ware Austria AG, is one of the most important global players in the food and beverage market and...

  • A1 Service

    vor 6 Monaten

    Graz, Österreich A1 Telekom Austria Vollzeit

    **Bist du gut drauf?** **Wir suchen die Guten für Customer Service & Sales in Graz (Teilzeit oder Vollzeit).** **Komm in unser Team und bewirb dich mit einem Klick bei A1.** **Du** - hast Spaß am Umgang mit Menschen, lächelst und hilfst gerne - verkaufst nicht nur, sondern schaffst bei jedem Kontakt einen Mehrwert für unsere Kund:innen - fühlst es -...

  • Clinical Safety Manager

    vor 1 Monat

    Graz, Österreich QPS Vollzeit

    Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you! QPS is seeking an experienced Clinical Safety Manager to lead the safety team and oversee the Safety Management process within clinical trials. In this role, you will be responsible for establishing...

  • Local Sales Manager Austria

    vor 6 Monaten

    Graz, Österreich ANDRITZ AG Vollzeit

    Job family: Sales, Marketing & Product Management- Business area: Environment & Energy- Contract location: Graz, Styria, AT- Working location: Graz, Styria, AT- Location type: Office Location / Office-based- Contract type: Permanent- Job description: - Tagtäglich liefert ANDRITZ erfolgreiche und innovative Lösungen an Kunden auf der ganzen Welt. Warum...

  • Software Engineering Team Manager

    vor 3 Wochen

    Graz, Steiermark, Österreich Dynatrace Austria GmbH Vollzeit

    At Dynatrace Austria GmbH, we're seeking a skilled Software Engineering Team Manager to join our team. This is an excellent opportunity for someone who wants to work with the latest technologies and be at the forefront of innovation in tech.The estimated salary for this position is around €120,000 - €180,000 per year, depending on experience and...

  • Clinical Safety Manager

    vor 3 Monaten

    Graz, Österreich QPS, LLC Vollzeit

    **Do you want to be part of an organization that is making a difference in the lives of millions of people worldwide? If so, we want to hear from you!** QPS is seeking an experienced **Clinical Safety Manager** to lead and oversee the Safety Management process within clinical trials. In this role, you will be responsible for establishing safety reporting...