Senior Product UX Designer

Vor 2 Tagen

Wien, Österreich Dynatrace Vollzeit

**Company Description**:
**User Experience | Research | Product Design | Technology | Complexity**
- Do you love to solve complex design problems? Are you excited about building extraordinary customer journeys? Are you looking for teammates who appreciate open communication and face challenges together?_

Dynatrace is a global leader in **Software Intelligence** —** **because the world needs software to work perfectly Our innovative SaaS product helps customers get self-driving IT. Due to our high-quality standards and cutting-edge technologies we are proud to serve companies like H&M, Delta Airlines, SAP, United Health Care, JP Morgan, and many others

As an experienced **Product Experience Designer,** you will join a global team of about 30 designers & researchers sitting across our R&D labs in Austria, Poland, Spain, and the United States.

Working in close collaboration with product managers, software engineers, and other designers, you will focus on improving the end-to-end UX of our **Applications & Microservices solution** (which is a key part of our software intelligence platform and has recurrently been a Gartner Magic Quadrant APM leader).

Our solution empowers various kinds of **development and operation teams in easily monitoring & analyzing the performance of their managed cloud-native apps**. With that they can for example optimize their systems and technical infrastructures, track their apps' health and success, reduce downtime, troubleshoot issues more effectively, and much more.

Your role
- Own and iteratively improve the product UX of end-to-end journeys for specific target audiences within our Applications & Microservices solution.
- Be as hands-on as needed to clearly visualize, prototype, test, and measure design solutions — _e.g. with information architecture, user flows, wireframes, mockups... but also surveys, user testing, usability heuristics, user-centered metrics, etc._
- Plan and perform all needed research (on users and the competitive landscape), building insights from both qualitative & quantitative data in order to inform your proposed designs.
- Act as a customer advocate while continuously partnering with product managers, experience leads, engineers, and other design practitioners.

**Qualifications**:

- You have at least 5 years of experience and a demonstrated track record of designing, shipping, and iterating on complex digital software products and systems — definitely not just websites or campaigns. Even better if matured working also on B2B Enterprise software.
- You got plenty of experience successfully collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders. Most preferably at a software product company.
- You are fully comfortable working on business+technical+human challenges from start to end — _e.g. planning and doing UX research, collecting and translating insights and data into concepts that form new products & features, designing detailed solutions to make things real, and continuously learning from and iterating upon what you ship._
- You boost strong communication and cross-functional collaboration skills, in English.

**Additional Information**:
**What's in it for you?**
- A **one-product software company** creating real value for the largest enterprises and millions of end customers globally, striving for **a world where software works perfectly**.
- Working with the **latest technologies** and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
- Working models that offer you the flexibility you need, **ranging from** **full remote options** **to** **hybrid** **ones** combining home and in-office work.
- A team that thinks outside the box, welcomes unconventional ideas, and **pushes boundaries**.
- An environment that fosters innovation, enables creative collaboration, and **allows you to grow**.
- A globally unique and **tailor-made career development program** recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
- A **truly international mindset** that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
- A relocation team that is eager to **help you start your journey to a new country**, always there to support and by your side.
- Attractive compensation packages and stock purchase options with **numerous benefits and advantages**.

A cover letter would also be highly appreciated.
- Due to legal reasons, we are obliged to disclose the minimum salary according to this position, which is EUR 50,000 gross per year (based on full-time). We offer a higher salary in line with qualifications and experience._

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