Information Systems Officer

vor 2 Wochen

Wien, Österreich United Nations Vollzeit

This position is located in the Global Technical Team (GTT) in the Department for General Assembly and Conference Management (DGACM), Vienna. The incumbent reports to the gText Technical Team Lead (P-3).

**Responsibilities**:
Within limits of delegated authority and depending on location, the Information Systems Officer may be responsible for the following duties:

- Delivers projects involving feasibility studies, systems analysis, design, development and implementation of new, complex multilayer cloud hosted systems, and/or, participates as a senior member of a development team with responsibility for major components of the more complex systems.
- Develops detailed system and other functional specifications and user documentation for major systems including costs analysis and const optimization.
- Maintains, upgrades or enhances existing user systems; troubleshoots and provides continuing user support, to include resolving difficult problems, advising on the use of new techniques, monitoring transactions to measure performance and continued effectiveness of assigned systems, etc.
- Develops and maintains computer programs that require integration of many interrelated systems and program elements; ensures appropriate data security and access controls considering both local and wide area issues.
- Organizes and performs unit and integrated testing, designing and utilizing test bases; assists users in acceptance testing.
- Develops training materials, operating and user manuals; trains staff in assigned systems.
- Develops disaster recovery plans and ensures appropriate planning and training of those responsible.
- Researches, analyzes and evaluates new technologies and makes recommendations for their deployment.
- Participates in writing reports and papers on systems-related topics, system requirements, information strategy, etc.
- Provides guidance tonew/junior staff, consultants, etc.
- May supervise team members, consultants, etc. and act as OiC during gText Technical Team Lead and gText Technical Team Lead assistant absence.
- Participates in technical reviews, load testing and system capacity planning related to onboarding of new SLA clients.
- Designs, plans and implements system architecture improvements in order to support existing and future SLA clients.
- Rotates on daytime, after-hours and weekend work shifts, as needed.
- Stays available for overtime and on-call assignments, depending on the needs of service.
- Facilitates delivery of gText and related language support services in order to ensure efficient processing of multilingual documentation;
- Provides support for gText users and related services and helps to expand and improve the effectiveness of these services;
- Assists the Computational Linguist in implementing the Division's workplan and overall Departmental policy related to gText services;

Competencies
- Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
- Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
- Commitment to Continuous Learning: Keeps abreast of new developments in own occupation/profession; actively seeks to develop oneself professionally and personally; contributes to the learning of colleagues and subordinates; shows willingness to learn from others; seeks feedback to learn and improve.

Education
Advanced university degree (Master’s degree or equivalent) in computer science, information systems, mathematics, statistics or related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree.

Work Experience
A minimum of five years of experience in planning, designing, developing, implementing, and maintaining of complex computer systems based on Microsoft technology stack is required.

A minimum of two years of experience in a production environment with MVC and, TypeScript and JavaScript and, jQuery and Vue.js and Angular is required.

A minimum of five years of experience in a production environment with MS SQL Server and Object Relational Mapping (ORM) is required.

A minimum of one year of experience in a production environment with Azure App Services and Azure Service Bus and Azure Functions is required.

A minimum of one year of experience in a production environment with XML and OpenXM

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