Product Manager

Vor 3 Tagen


Wien, Österreich Global Blue Vollzeit

**Our offer**:
As we believe your compensation goes beyond your pay-check, we offer a competitive salary plus an annual bonus, as well as a wide range of other perks and benefits:

- Work in a fast-growing international company and industry
- State-of-the-art office environment well connected to the public transportation system and with good infrastructure
- International environment and inspiring colleagues from many different countries (35 nationalities)
- Flexible working time, agile working model with potential to work from home
- Varied, interesting, and challenging job
- Lunch vouchers
- Referral Program
- Company doctor
- Other benefits.**Join us on our journey to digitize the tax free shopping industry and create a completely new customer experience.**

As Senior Product Manager for Mobile, you will be responsible for delivering a seamless and consistent experience across our mobile products. This will include defining and executing a product vision, strategy, and roadmap across our mobile products that are aligned with the needs and expectations of our customers.

From a product development perspective, the role will cover the full end-to-end delivery of new products and features on mobile. Through analysis and insights, you will identify ways to simplify and improve the experience for our customers and deliver measurable proof-of-concept. You will define and prioritize key features and specifications. As part of our ambition to hyper-personalize the Tax Free Shopping experience, the role will have a strong focus on building data-driven products. You will therefore need to establish a thorough understanding of TFS processes and the data flows behind them.

**Main duties and responsibilities**
- Drive the product strategy and roadmap based on Global Blue’s strategic direction and objectives, KPIs and consumer needs
- Conduct analysis and research to identify opportunities to develop and optimize the user experience on mobile
- Together with the commercial counterpart, manage the entire product life cycle
- Drive and design a high-quality user experience by partnering deeply with Design and User Experience
- Defines the product requirements based on inputs from business units and technical interaction with engineering teams
- Own, prioritize and maintain the Product Backlog
- Promote the product to internal and external customers/partners
- Analyze feature performance, product KPIs and customer feedback to improve the journey and overall experience

**Experience and Education**
- 5+ years of experience in a similar Product Management position working with customer-facing mobile technology - ideally experience working in transactional environments (e.g. banking, insurance, etc )
- Completed education in the fields of Business Informatics, Entrepreneurship, Computer Science, or equivalent relevant work experience
- Proven ability to come up with new mobile products and develop them successfully in line with market needs and company strategy
- Experience in working with distributed teams in a global, multicultural environment is highly desirable
- Solid understanding of agile software development processes
- Basic data analytics skills
- Fluent in English

**Key competencies**
- Demonstrates strategic thinking with an entrepreneurial spirit
- Demonstrates a strong customer orientation to build best-in-class user experience
- Actively seeks innovative ways to improve user experience
- Strong analytical thinking and ability to design complex workflows in a user-friendly way
- Having a comprehensive understanding of the current state of web and mobile technology and best practices
- Thinking in information structures, data hierarchies, user flows, and usability principles
- Competence to combine the KPI-driven business needs with end-consumer expectations
- Ability to work independently as well as with a team, effective time management skills and ability to meet deadlines

**Our offer**:
As we believe your compensation goes beyond your pay-check, we offer a competitive salary plus an annual bonus, as well as a wide range of other perks and benefits:

- Work in a fast-growing international company and industry
- State-of-the-art office environment well connected to the public transportation system and with good infrastructure
- International environment and inspiring colleagues from many different countries (35 nationalities)
- Flexible working time, agile working model with potential to work from home
- Varied, interesting, and challenging job
- Lunch vouchers
- Referral Program
- Company doctor
- Other benefits.

**Salary**: From 5,000.00€ per month


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