Senior UX Researcher

vor 2 Wochen

Wien, Österreich MeisterLabs Vollzeit

**Your Responsibilities**:
It’s a new dawn. At Meister, we’re looking for our first ever Senior UX Researcherand it could be you. In this exciting new role, you’ll work with a passionate product team, gathering insights from our large user base to point us in the right direction. You’ll need a pioneering spirit to build new processes from scratch, creating a research environment that’s designed to scale.

When you talk, we’ll listen. Your recommendations will be crucial in defining our roadmaps and implementing our ambitious growth strategy. As the voice of research and the eye of our users, it’s up to you to ensure that we put their needs first when building new tools and features. Got what it takes? Then the search is over, and the research can begin.

**What Makes You Special**:

- **Experience. **You’ve got a solid track record as a user researcher, in software or a related industry.
- ** Research credentials.** Your knowledge of research methods (user interviews, usability testing, diary studies, longitudinal studies, etc.) help you get the right partners on board.
- ** Process specialist. **You know how to set up research processes from the ground up, tweaking them to align with company strategy.
- ** Reports and artifacts. **You can create customer journeys, personas or jobs-to-be-done summaries, reporting your findings clearly. You can also create and manage up-to-date insight libraries.
- ** Agility.** You’re familiar with agile product development and feel confident working in that framework.
- ** Pioneer mindset. **You can navigate large datasets, translating numbers into insight. You present your findings clearly while leading meetings and (co-)facilitating workshops.
- ** GDPR know-how. **You know your way around GDPR regulations and understand how to manage user data in a secure way.
- ** Coach and mentor.** You’re driven to evangelize UX research within the company and support different teams as they implement your knowledge.
- ** Holistic view. **You’re comfortable in aligning with people across the company and can identify with our user base.
- ** Language skills. **You are proficient in both English and German.
- ** Expert Communicator. **You get your point across clearly, taking input from others on board.

**Meister and You**:

- **Find your place.** We’re ambitious and well-funded: driving innovation and bringing value to users.
- ** Feel valued.** Salaries at Meister fit your skills and experience. You’ll share in our success with an employee stock ownership option additional to your pay.
- ** Define your future.** 10% time for personal development and a customizable training plan.
- ** Choose when.** Organize your work week as you like with our flexitime agreement.
- ** Choose how. **Select your own hardware and join an agile environment that promotes autonomy.
- ** Get there.** Public transport card or other commuter benefits.
- ** Stay healthy.** Subsidized indoor, outdoor and wellness activities in Austria, Germany or the US.
- ** Relax.** Extra vacation day on your birthday, plus December 24 and 31. Entitlement increases the longer you’re at Meister.
- ** Celebrate. **Regular events, including an annual company retreat and frequent team activities.

**About us**:
For millions of teams worldwide, Meister products are an indispensable part of a successful working life. We create stunningly-designed, team-focused and user-friendly tools that bring joy to work and simplicity to collaboration: our users, products and team all work beautifully together. With offices in Vienna, Munich and Seattle, we’ve established a strong base for more than 160 talented employees to fulfill their potential. Now, thanks to an empowering system for remote work, we can search the world for the best tech talent, finding new team members who drive us toward our ambitious global goals. You could be one of them: make the leap and join an established, well-funded software company that lives and breathes innovation.

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