Process Automation Analyst
vor 4 Wochen
Relevant experience in finance or operations with a focus on Automation, IT, Data Science or Process Improvement
- English (Must Have), German is an advantage
- Permanent, Full-time
**The Process Excellence team supports our teams in documenting, measuring, analyzing and improving business processes globally.**
Robotics Process Automation (RPA) is one of the most exciting (and hi-profile) aspects of business process management. As Process Automation Analyst you will collaborate with Business teams across our worldwide organization to identify automation potential and pursue end-to-end process optimization. As part of the cross-functional RPA Team, you will act as a bridge between business process owners and IT RPA developers for automation projects. Furthermore, you will play a key role in other global process optimization initiatives
In this position, you will also support business, in driving process improvements through the implementation of automation solutions such as Robotic Process Automation (RPA), Celonis, Logic Apps and other automation solutions.
**Areas that play to your strengths**:
**All the responsibilities we'll trust you with**:** AUTOMATION OPPORTUNITIES**
- You'll partner with the business to analyze automation requests including understanding if the process is appropriate/ready for automation
- You'll establish and present robust return on investment business use cases with business colleagues at gateway review meetings
***AUTOMATION DOCUMENTATION**
- Be the expert in automation documentation and support the business to complete the necessary documentation/videos to fully capture the process/requirement
- You'll collaborate and share documentation with internal and external stakeholders in our corporate systems
- You are responsible for reviewing partner documentation for completeness and accuracy
- You'll work on presentations for approval process of new automations
***AUTOMATION IMPLEMENTATION & MAINTENANCE**
- You'll coordinate the full RPA project life cycle from idea to go live, review existing solutions and identify optimization potential
- You'll manage external development partners to deliver high quality automation solutions right first time
- You'll set and manage stakeholder expectations with clear roles, responsibilities, timescales & deliverables and ensure mínimal downtime of solutions through effective maintenance
- You'll constantly monitor running automations and optimize them
***COMMUNICATION & DEVELOPMENT OF AUTOMATION NETWORK**
- In this role, you'll be responsible for the communication and reporting of the success of automation solutions including benefits
- You'll leverage internal and external process automation and RPA networks (such as IT, Finance, and external partners teams) to understand/develop best practices and synergies
- You'll understand and drive external best practices and implementations to support operations in driving process excellence
- You'll proactively communicate project status to all interested and affected counterparts
***AUTOMATION TOOLS & SYSTEMS**
- You are an expert in automation systems
- You'll work with tools like UI Path, Orchestrator, Celonis, Logic Apps & other solutions
**Your areas of knowledge and expertise**:
- Relevant experience in finance or operations with a focus on Automation, IT, Data Science or Process Improvement
- Developing a deep understanding of business requirements and being able to quickly establish what use cases should or should not be considered for automation
- Ensuring quality automation solutions are developed/deployed
- Experience of project managing IT automation solutions, such as RPA from conception to go/live and maintenance
- Stakeholder expectation management on the automation/RPA program, deliverables, responsibilities and solution capabilities
- The delivery of robust automation/RPA documentation to develop a clear and robust solution
- Build strong relationships with internal and external stakeholders
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