Customer Service Data Management, Reporting

Vor 7 Tagen

Wien, Österreich Pfizer Vollzeit

Customer Service Data Management, Reporting & Controlling (M/F/d)

Why Patients Need You

A career with us is about discovering breakthroughs that change patients’ lives. Whatever your role, you will be part of bringing those therapies to people all over the world. You will be driving the industry forward and making a positive difference. And you will discover that amazing things are possible.

What You Will Achieve

You will help Pfizer as a customer service representative, responding to internal and external inquiries through telephone, internet, and correspondence. Your strong communication skills and knowledge of company products and customer service processes will help you in acting as a liaison for customers. Your will maintain database records of customer profiles and prepare status reports.

As part of the business support team, you are recognized as an advisor to other colleagues in your group due to your comprehensive knowledge and skills in your area and understanding of the larger organization. You are innovative in identifying solutions to problems by taking a broader perspective that benefits the organization. You encourage collaboration and communication within the team and across groups to influence desired outcomes. You train others and provide guidance to the team that helps us achieve our goal of providing the best healthcare to our patients.

It is your hard work and innovative solutions that will make Pfizer ready to achieve new milestones and help patients across the globe.

How You Will Achieve It
- Manage own time for achieving targets and prioritize work flows.
- Interact with customers to supply critical information, project updates, and batch record information.
- Develop, revise, route and track critical documents for approval, such as Information Sheets, Quality Issuance Guidelines, master product code information tables that control key batch record information.
- Assist third party customers throughout the plant for observation of manufacturing and packaging processes for their product, may include preparing required documentation.
- Coordinate and perform receipt, storage and release of critical raw materials and bulk solutions.
- Prepare samples, finished product, materials, and equipment for shipment.
- Communicate with all plant departments to ensure final product packaging, material and labor planning needs for contract manufacturing products, and critical analytical product requirements are met.
- Coordinate and represent your team at meetings and task forces for critical multi-discipline projects that affect the department.
- Ensure review completion and copying of batch records for delivery to customer which is required for product release.
- Coordinate all activities to ensure any missing information is corrected and delivered to Batch Release for timely release of all batches scheduled for shipment.

**Qualifications**:
Must-Have
- High School Diploma or GED and 6+ years of experience.
- Excellent customer service skills, supporting internal and external customers.
- Good verbal and written communication skills with demonstrated telephone skills.
- Microsoft Office Suite skills.

Nice-to-Have
- Bachelor's Degree.
- Lean six sigma certification.
- Knowledge of specified business processes.

The salary depends on education, training and expert knowledge as well as previous experience but will at least amount to EUR 47.000 gross p.a. on a fulltime base.

Convinced?

Pfizer's aim is to provide equality of opportunity in the recruitment process by avoiding discrimination on the grounds of: sex, age, race, religion or belief, sexual orientation or disability.

At Pfizer we are creating an organisation and promoting a culture that respects each individual's unique character and life experiences, and reflects the diversity of our customers and markets. We will achieve this through fostering and sustaining an environment in which every colleague feels valued and supported, thus enabling superior business results.

LI-PFE

Support Services

LI-PFE

  • Business Reporting and Product-data Governance

    Vor 2 Tagen

    Wien, Österreich Raiffeisen Bank International Vollzeit

    **Business Reporting and Product-Data Governance Manager (f/m/x)**: - To further strengthen and enrich the Payments & Daily Banking Performance and Steering department within RBI, we are looking for an ambitious and proactive Business Reporting and Product-Data Governance Manager. In this role you will be responsible for the group business reporting process...

  • Mitarbeiterin / Mitarbeiter Im Reporting & Data

    vor 7 Monaten

    Wien, Österreich Österreichische Hotel- und Tourismusbank (OeHT) Vollzeit

    Du interessierst dich für Data Management, bist offen für neue Herausforderungen und hast ein Faible für Reporting? Dann bewirb dich als Mitarbeiterin / Mitarbeiter für unser Team Markt Innovation, Fördermeldewesen und ESG. **Über die OeHT** Wir, die Österreichische Hotel - und Tourismusbank „OeHT“, sind seit über 75 Jahren DER...

  • IT Service Management Professional

    vor 3 Wochen

    Wien, Wien, Österreich Raiffeisenbankengruppe Vollzeit

    Are you an IT service management professional looking for a new challenge? We are seeking a skilled and dynamic individual to join our team as an IT Service Manager at Raiffeisenbankengruppe.About UsWe are a leading financial institution with a strong presence in the European market. Our team is passionate about delivering exceptional customer service and...

  • Customer Engagement Manager Und CRM Data Specialist

    vor 14 Stunden

    Wien, Österreich Triple A Aqua Service GmbH Vollzeit

    **Ihre Aufgaben**: **Ein cooler Job, für coole Leute!** aqua alpina ist DER aufstrebende Dienstleister für das gesunde Wasser trinken und Anbieter für Wasserspender in Österreich. Wir sorgen dafür, dass das Wasser trinken wieder zu einem bewussten Erlebnis wird, darum lautet unser Claim „Trinken muss jeder“. **Um diese Partnerschaft weiter...

  • People Data Analytics

    vor 7 Monaten

    Wien, Österreich Valneva Vollzeit

    or only-in-class vaccine solutions. We have a strong track record, having advanced multiple vaccines from early R&D to approvals, and currently market three proprietary travel vaccines, including the world’s first and only chikungunya vaccine, as well as certain third-party vaccines. **Responsibilities**: - Develop and manage reporting processes and...

  • Data Governance and Reporting Intern

    vor 4 Wochen

    Wien, Wien, Österreich Erste Bank Vollzeit

    Company OverviewErste Group, a leading banking group in Central and Eastern Europe, was founded in 1819 as the first Austrian savings bank. With its rich history, Erste Group offers exciting career opportunities in an international environment.SalaryThe estimated monthly gross salary for this internship is €2,821.46. We offer a comprehensive compensation...

  • Mitarbeiterin / Mitarbeiter Master Data Management

    Vor 2 Tagen

    Wien, Österreich Oesterreichische Kontrollbank Vollzeit

    Du interessierst dich für Master Data Management? Du hast ein Faible für multidimensionale Systeme und Reporting? Dann bewirb dich als Mitarbeiterin / Mitarbeiter (m/w/d) im Bereich Finanzwesen & Planung. **Über die OeKB Gruppe**: Eine nachhaltige Wirtschaft, die Österreichs Wohlstand sichert - das ist unser Ziel. Als Finanzdienstleisterin mit...

  • Group Data

    Vor 2 Tagen

    Wien, Österreich Erste Group Bank AG Vollzeit

    **Location***: Wien **Working hours***: Full-time **Occupational Area***: Sonstige **Company***: Erste Group Bank AG Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an...

  • Group Data

    Vor 2 Tagen

    Wien, Österreich Erste Group Bank AG Vollzeit

    **Location**: Wien **Working hours**: Full-time **Occupational Area**: Sonstige **Company**: Erste Group Bank AG Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an...

  • Risk Data Analytics and Reporting Specialist

    vor 7 Monaten

    Wien, Österreich Erste Group Bank AG Vollzeit

    Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the largest banking groups in Central and Eastern Europe (CEE). As an attractive employer, Erste Group offers interesting career opportunities in an international environment. Group Risk Reporting and Analytics is part of the Group Enterprise-wide Risk Management. Our...

  • Administrative Assistant

    vor 3 Monaten

    Wien, Österreich World Data Lab Vollzeit

    **Your mission**: **Key Responsibilities**: **Sales Support**: - Provide administrative support to the Sales team in daily operations. - Assist with preparing and editing documents, reports, and presentations. - Handle correspondence and communication with clients and internal teams. **Lead Management**: - Maintain and update the lead management system...

  • Mitarbeiter in Data Quality Management

    vor 3 Monaten

    Wien, Österreich Generali Vollzeit

    Wir trauen uns vertrauen. So lautet unser Arbeitgeberversprechen in der Generali Versicherung AG. Wir trauen uns etwas und sind in vielen Bereichen Vorreiter - der Mut steckt uns als Löwe in den Genen. Darum gehören wir in Österreich und international zu den erfolgreichsten Versicherungen. Mut zeigen wir auch, weil wir unseren Mitarbeiter_innen viel...

  • Data Project Manager

    vor 7 Monaten

    Wien, Österreich World Data Lab Vollzeit

    **Your mission**: - Act as a focal point for the Data Team, ensuring optimal communication with WDL team members, both inside and outside the Data Team; - Provide support in task management, including coordination of different team members; - Coordinate and oversee different activities across the team; - Build institutional memory by accurate meeting notes,...

  • Data Analyst

    vor 1 Monat

    Wien, Wien, Österreich Raiffeisenbankengruppe Vollzeit

    We are seeking a skilled Data Analyst to join our team at Raiffeisenbankengruppe. In this role, you will be responsible for analyzing and interpreting large datasets to inform business decisions.Job DescriptionThe successful candidate will have a strong understanding of data analysis principles and be proficient in SQL. You will work closely with our...

  • Solution Sales Representative IBM Sw/cloud

    vor 1 Woche

    Wien, Österreich Tech Data Corporation Vollzeit

    **Job Purpose**: Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for defined set of mid sized partner across the Tech Data portfolio; incentivized based on total portfolio **Responsibilities**: - Maximizes call potential and outcomes using...

  • Data Analyst Leader for Regulatory Reporting

    Vor 3 Tagen

    Wien, Wien, Österreich deltaconX Vollzeit

    Join deltaconX, a dynamic and innovative company in the financial services industry, as a Data Analyst Leader for Regulatory Reporting.About UsWe are a team of experts dedicated to delivering top-notch solutions in regulatory reporting. Our mission is to empower our clients with cutting-edge technology and exceptional service.Job DescriptionWe are seeking an...

  • Data Analyst in Retail Risk Management

    vor 7 Monaten

    Wien, Österreich Raiffeisen Bank International Vollzeit

    **Data Analyst in Retail Risk Management **(f/m/x)**: - Join us as an experienced and driven Retail Risk Data Analyst to develop and implement solutions supporting credit risk governance, focusing on technology, data, and process improvement. Responsibilities include overseeing data delivery process from the Network Banks, ensuring proper data quality,...

  • Internship Group Data and Reporting Governance

    vor 1 Monat

    Wien, Österreich Erste Bank Vollzeit

    Working with us means believing in the future; in the great people who are shaping it together every day and in the wide-ranging career paths it opens up. #believeinyourself Internship Group Data and Reporting Governance (all genders) ...

  • Internship Group Data and Reporting Governance

    vor 1 Monat

    Wien, Österreich Erste Group Bank AG Vollzeit

    **Location**: Wien **Working hours**: Full-time **Occupational Area**: Risikomanagement, Sonstige **Company**: Erste Group Bank AG **Culinary delights** **Good transport connection** **Employee benefits** **Financial services** **Learning & Development** Erste Group was founded in 1819 as the first Austrian savings bank and today it is one of the...

  • Data Scientist

    vor 1 Woche

    Wien, Österreich GlobalBlue_IT Vollzeit

    BUSINESS INTELLIGENCE & DATA SCIENTIST We have an exiting opportunity for a Business Intelligence (BI) Data Scientist that will help the company to use collected data in order to understand trends, solve business problems, and monitor metrics. You will assist with determining the data the company needs, structuring it in an appropriate format, analysing the...