Senior Business Analyst for Customer Onboarding

vor 5 Monaten

Wien, Österreich Raiffeisen Bank International Vollzeit

**Senior Business Analyst for Customer Onboarding (f/m/x)**:

- The Minerva team is responsible for delivery and operating a customer onboarding and lifecycle management solution. Our goal is to automate the end2end customer onboarding and review process, serving our customers’ and RBI needs.#full-time
(38.5h / week)

viennaoffice
(1030)

homeoffice
possible

**Your mission at RBI**:

- Creation of value-adding and meaningful documentation in strong alignment with stakeholders
- Support Product Owner in epic and user story creation and in structuring, breaking down the backlog and decision-making
- Requirements engineering and business analysis in adaptive/agile organization
- Define user story acceptance criteria
- Support agile teams during sprints
- Support system integration and user acceptance tests

***Your core competencies**:

- Minimum 5 years of experience in Business Analysis and / or User Experience Design
- Very good knowledge of requirements engineering methods
- Very good communication, presentation and facilitation skills
- Hands-on experience in writing user stories and acceptance criteria

***Nice to have**:

- Knowledge of KYC processes (in an corporate environment)

***What's in it for you**:

- **Work Life Balance**: f lexible working hours (no core time), extensive hybrid working options / work from home, 30 days / year remote work from any EU-country outside Austria
- **Easy Moving**: work permit support
- **Top-notch Equipment**: modern tools & technologies
- **International Spirit**: multi-cultural teams, English as company language, team building events
- **Learning & Agile Working**: as part of our DNA & culture
- **Canteen**: healthy, tasty, and heavily subsidized
- **Saving**: with vouchers / discounts from our staffs' council (eg. supermarket)
- **Further Goodies**: free public transport pass, salary account & credit card, reduced gym membership, gender-neutral parental leave, bilingual company kindergarten, child care during holidays etc.
- **Salary**:the offered gross yearly salary ranges **between 60.000 and 80.000 Euro **(basis full-time) including overtime, depending on qualification and experience.

**At Raiffeisen Bank International **, we are pleased to have more than 17 million customers in Austria and 12 other CEE countries - what got us here, are our _talented people _. From the moment you join RBI, you will notice our commitment to creating a working environment where everyone can thrive. Diversity and inclusion are essential components of our vision and mission and are reflected in our values: collaboration, proactivity, learning and responsibility. Our shared mission is to provide a superior customer experience by tackling new issues such as digitalization and changing needs.
- Follow us on our RBI Account on _**_LinkedIn _**__

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