Digital Customer Journey Expert for Digital

vor 1 Woche

Wien, Österreich Raiffeisen Bank International Vollzeit

International business requires an international corporate philosophy. Are you open to new ideas and do you value cultural diversity? At Raiffeisen Bank International, we are pleased to have more than 16 million customers in 13 CEE countries. And our journey continues - with exciting new issues for us to tackle such as digitalisation and changing customer needs. Join us on our journey.**Digital Customer Journey Expert for Digital Mortgage (f/m/x)**:

- Private Individuals Products is the unit responsible for design & development of customer centric group products. While the corporate citizenship calls for standardized and group-wide reusable digital first products and services we consider voice of customer first Further, the division is responsible for the group-wide management of secured and unsecured lending products - and this is the reason why we are on a search for a new colleague who will engage in analysis of the digital mortgage customer journey, harmonize the journey among the RBI network banks and support the Product Owner in the onboarding recipient countries into the RBI Group digital solutions.
- Does that sound like an appealing challenge to you so far? Well, read further to find out more**What you can expect**:

- Ownership of the digital mortgage UX (user experience) concept: its design, feasibility, development, testing support and production performance review
- Forming and running feasibility studies and supporting prototyping while addressing various RBI network banks’ specifics
- Leveraging data analysis and customer insights to identify opportunities and propose enhancements for improving E2E customer journey
- Supporting the process of backlog maintenance and refining the backlog content
- Performing structured solution analysis and effort estimations and analysing financials for digital lending solution in terms of profitability and costs

**What you bring to the table**:

- 5+ years of experience in finance industry (preferable in digital or fintech area) and in lending area, product development and customer experience
- Proven skills in data analysis, modelling, product, and process variance mapping
- A customer-focused team player with strong interpersonal and networking skills
- Excellent communication, presentation, and facilitation skills
- Flexible and open to new ideas and projects
- Experience with AGILE / SCRUM

**What we offer**:

- Safe space for bringing in your ideas and make them happen
- Great team of international colleagues who share the same purpose
- Innovative and meaningful work that will have a direct impact on the company’s results
- Flexible working arrangements so that you can determine your own work-life balance
- A fair compensation package starting at EUR 64.000 gross p.a., bunch of company benefits and several opportunities for professional growth
- RBI AG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ethnicity, race or color, national origin, religion, political or other opinion, gender, sexual orientation or disability.

  • Digital Transformation Expert for Securities Solutions

    Vor 6 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    At Erste Digital GmbH, we are shaping the digital future of finance and creating opportunities for a better financial life.We are part of the largest banking group in Central and Eastern Europe, with over 2,500 branches and more than 45,000 employees.As a software developer in our Asset Servicing team, you will be working on modernizing our software...

  • Cfo (F/m/d) - A1 Digital

    Vor 7 Tagen

    Wien, Österreich A1 Digital Vollzeit

    A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital transformation. Our experts at our locations in Vienna, Munich and Lausanne are...

  • Head of Digital Banking Delivery

    vor 3 Wochen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    One bank.Many career paths.#makeITmatterWe are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.With top notch technology, we drive the realization offers the Group's vision: To provide human...

  • Head of Digital Banking Delivery

    vor 3 Wochen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    One bank.Many career paths. #makeITmatter We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle. With top notch technology, we drive the realization offers the Group's vision: To provide human...

  • Digital Transformation Expert

    Vor 4 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    Job DescriptionWe are seeking a highly skilled Frontend Java Software Developer to join our team at Erste Digital GmbH. As a key member of our development team, you will be responsible for designing, developing, and maintaining high-performance web applications using Java and modern technologies.ResponsibilitiesDevelop modern, high-performance, and scalable...

  • Digital Banking Transformation Lead

    Vor 6 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    At Erste Digital GmbH, we are seeking a seasoned leader to spearhead our Digital Banking Division. As Head of Digital Banking Delivery, you will play a pivotal role in shaping the future of banking.The ideal candidate will possess extensive experience in leading agile delivery organizations, preferably within a digital or banking environment. A strong...

  • Head of Digital Innovation and Delivery

    Vor 6 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle. We aim to attract and develop the best talent and aspire to be an IT employer beyond compare.This is your chance to drive high-quality...

  • Head of Digital Banking Delivery

    vor 1 Woche

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    One bank.Many career paths. #makeITmatter Head of Digital Banking Delivery (all humans) Location: Vienna, Wien, Austria Working-Hours: fulltime_permanent Division: Group Digital Banking Company: Erste Digital Apply now We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and...

  • Product Lead for Vulnerability Scanning Service

    vor 1 Woche

    Wien, Österreich A1 Digital Vollzeit

    A1 Digital makes digitalization happen. With scalable services and innovative solutions in the areas of IoT, cloud and security, we are the ideal partner for digital projects in medium-sized businesses. A1 Digital currently supports more than 500 companies in their digital transformation. Our experts at our locations in Vienna, Munich and Lausanne are...

  • Head of Digital Banking Delivery

    vor 3 Wochen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    One bank.Many career paths. We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle. With top notch technology, we drive the realization offers the Group's vision: To provide human banking in...

  • Digital Solutions Architect for Securities

    Vor 4 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    Job DescriptionWe are seeking a skilled Software Developer to join our team at Erste Digital GmbH. As a key member of our corporate actions and income department, you will be responsible for developing and maintaining customized software solutions for our securities environment.The ideal candidate will have hands-on experience as a software developer with a...

  • Head of Digital Banking Delivery

    vor 3 Wochen

    Wien, Österreich Erste Digital GmbH Vollzeit

    We are part of Erste Group - the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle. With top notch technology, we drive the realization offers the Group’s vision: To provide human banking in digital times, and to build...

  • Digital Process Expert

    Vor 6 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    Company Overview">At Erste Digital GmbH, we believe that innovation and success depend on the diversity of our employees. As a leading financial institution in Central and Eastern Europe, we offer equal chances to everyone, irrespective of age, skin color, religious belief, gender, sexual orientation, or origin.">">Salary">The compensation package includes a...

  • Manager Digital Transformation

    vor 3 Wochen

    Wien, Österreich TOWA - the digital growth company Vollzeit

    **Wofür wir stehen**: „We build digital products and platforms that humans love and businesses need” Nur wer bereit ist, sich zu verändern und sich mit dem Neuen und Unbekannten auseinanderzusetzen, wird der Treiber dieser Welt sein. Bestehende Konventionen — genauso wie das eigens Erschaffene — in Frage zu stellen und nie den Anspruch zu...

  • Digital Transformation Specialist

    Vor 4 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    Job Description:We are seeking a highly skilled Digital Transformation Specialist to join our team at Erste Digital GmbH.The ideal candidate will have a strong background in IT Service Management and process automation, with experience in utilizing ServiceNow for IT Service Management and process automation.This is an excellent opportunity for someone who...

  • Head of Department Digital Banking Delivery

    vor 3 Wochen

    Wien, Österreich Erste Digital Vollzeit

    **Location**: Wien **Working hours**: Full-time **Occupational Area**: IT **Company**: Erste Digital **Health Center** **Success through diversity** **Financial services** **Learning & Development** **Employee Share Program** With top notch technology, we drive the realization offers the Group’s vision: To provide human banking in digital times,...

  • Digital Sales Ux-journey Expert

    vor 2 Wochen

    Wien, Österreich Erste Bank Oesterreich Vollzeit

    Die Erste Bank Oesterreich ist eines der führenden heimischen Geldinstitute. Als Teil der international tätigen Erste Group sind wir eine attraktive Arbeitgeberin, die ihren Mitarbeiter:innen interessante Karrierechancen eröffnet. Wir, das Team Vertrieb Digital, sind für die digitale User Journey verantwortlich - angefangen vom Online-Marketing über...

  • Technical Expert for Databricks

    vor 1 Woche

    Wien, Österreich Erste Digital Vollzeit

    **Location***: Wien **Working hours***: Full-time **Occupational Area***: IT **Company***: Erste Digital With top notch technology, we drive the realization offers the Group’s vision: To provide human banking in digital times, and to build Financial Health for over 16 million customers in the CEE region. We aim to attract and develop the best talent...

  • Head of Digital Product Delivery

    Vor 4 Tagen

    Wien, Wien, Österreich Erste Digital GmbH Vollzeit

    We are part of Erste Group – the largest banking group in Central and Eastern Europe with over 2,500 branches and over 45,000 employees. Our IT experts and enthusiasts are the bank's Digital Muscle.We aim to attract and develop the best talent and aspire to be an IT employer beyond compare. We offer a competitive salary, dependent on your professional and...

  • Digital Preservation Specialist

    Vor 4 Tagen

    Wien, Wien, Österreich Digital Preservation Coalition Vollzeit

    Job DescriptionThe Digital Preservation Coalition seeks a highly skilled professional to lead the Archives Unit in preserving the Agency's information assets. As the Vacancy for Unit Head, you will be responsible for developing and implementing strategies, policies, procedures, and guidelines for archival services.**Key Responsibilities:**• Plan and manage...