Senior Customer Success Manager

vor 2 Wochen


Jenbach, Österreich INNIO Vollzeit

The Senior Customer Success Manager (M/F/d) will own all phases of the sales process for our digital product portfolio. The role is central to INNIO’s commercial activities for digital products, maintaining strong local relationships with channel partners & key customers as well as aligning regional & global INNIO functions to deliver in these markets. The role will interact with our digital department to enhance our product roadmaps for distributors and key accounts solutions. The role will be part of INNIO Jenbacher’s global sales team and reports to the VP Global Sales Support.

**What we offer**:

- An innovative and international working environment
- Flexible working time model (depending on position and role)
- Health We Care Program - including company sport activities
- Moving cost support for new employees in accordance with policy
- Good connections to public transport - station in direct proximity
- Transportation cost support in accordance with policy
- One of the best canteens in the area with healthy and various meals
- Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

**Essential Responsibilities**:

- Proven ability to effectively develop, engage and collaborate at the level of decision-makers in the business
- Proficiency of sales forecast at all times (deal size, probability and closing timeline)
- Ownership of digital sales targets for distributors and large customer accounts in our global sales organization
- Long-standing network of relationships with multinational clients and corporations
- Ability to discover business problems, technical obstacles, and the relevant solutions
- Ability to develop and enhance true pricing logic for digital products
- Interact with digital department to feedback customer requirements and influence product road-maps

**Your Profile**:

- B2B sales experience with demonstrable results
- Very good working experience in the energy industry
- University degree of applied science, Business Administration or related discipline
- Degree of planning and self-organization to conduct portfolio planning
- Systematic and self-initiated outbound pipeline generation
- Strong team player, inclusive & open-minded approach, high say/do ratio, strong interpersonal skill-set
- Systematic and self-initiated outbound pipeline generation
- Self-starter, entrepreneurial thinking, able to work with mínimal supervision

The base pay is composed of the amount according to the Austrian collective agreement which is at least EUR 4.149,90 gross per month (x 14) and an over payment depending on your qualifications and experience.



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