Systems Analyst 2
vor 3 Wochen
This is a Systems Analyst 2 - SOE & Image Management role with one of the leading companies in AU right now 🔥 -- Unisys -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Unisys 🧐🧐
What success looks like in this role: The Position will be a Subject Matter expert on Windows 10 Image build and operating System deployment methodologies. Hands-on experience in the creation & update / Refresh of gold images along with hardware evaluation/integration is required. Develop/update Task sequence and knowledge of various deployment methods. Proficient knowledge of software/patch deployments is required. _Responsibilities and Accountabilities:_ - Deliver and lead a team in delivering Image Management services which includes creating customized Windows images from source, Windows 10/Windows 11 migration, tier 3 incident management - Test of software packages created for distribution via SCCM 2012 R2 and SCCM 2016. - Creation, further development and maintenance of SCCM task sequences for OS deployment - Evaluation of new Windows 10 GPO's - Strong understanding of VDI infra and provisioning templates - Represent the Image Management services for the specific account and act as a single point of contact (SPOC) for the customer, internal operations, and service delivery teams - Coordinate critical customer issues as well as new release and change implementations. - Update and maintain operations manual and contractual reports - Identify areas of improvement in the account, propose and oversee implementation of CSIP’s - Approve implementation of technical documentation - Developing and testing Windows client Operating system master images (Windows 8.1/Windows 10 etc.) from the source as per customer requirements using tools such as MDT, SCCM, Windows ADK / LANDesk / Altiris when working as an individual contributor for small to medium-sized accounts - Test and integrate device drivers for new hardware models if working as an individual contributor for small to medium-sized accounts. - Interact with SDM’s and clients as required to gather end-to-end requirements of the build, document them, and get signed off. - Conduct peer review / Quality assurance for builds or changes being carried out by peers. You will be successful in this role if you have: - NV1 Security Clearance is required_._ - Must be an Australian Citizen - Strong understanding of ITIL, specific to Change & Release management - Ability and willingness to take direction from team Lead, SDM and Client Executives - Ability to coach other members of team in their area of expertise - Ability to communicate clearly with all team members and end-users - Customer facing presentation and consulting skills - Strong knowledge of Microsoft PowerShell Certifications: - ITIL Foundation (optional), - Certification on Configuration Manager (Opt
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