Senior Application Development and Support Analyst
vor 2 Monaten
This is a Senior Application Development and Support Analyst role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Westpac 🧐🧐
**How will I help?** As a Sr. Application Development and Support Analyst, you will contribute and mentor the team in all aspects of application support to deliver system enhancements, including the implementation of business recovery, disaster recovery, and continuity plans, ensuring system availability, reliability, stability, currency, and recoverability of applications to meet agreed service levels - Influence the design, development, and testing of software solutions to deliver reliable, stable, and operationally sound applications that meet business requirements - Using an understanding of business requirements and the applications roadmap, clarify with and influence the business in defining technical requirements to ensure system changes are aligned to longer term investment plans and meet business requirements - Adhere to operational policies and consistently apply tools, standards, methods and processes in developing solutions to ensure that quality applications are developed and supported with consistent maintainable code which supports risk and compliance management - Engage with and influence development teams working on system change to ensure operational readiness dimensions meet required standards to maximise stability following system change - Conduct resolution of incidents and problems to ensure systems operate as required. Provide problem resolution assistance to Support Analyst as required - Develop and maintain operational and system documentation to enable effective maintenance and support of applications - Recommend changes to application or it's usage that can potentially reduce cost or improve performance - Provide immediate application support in the event of a service disruption or issue and enable the achievement of service availability and service level requirements - Conduct system maintenance, including implementation of business recovery, disaster recovery and continuity plans, to deliver system availability, reliability, stability, currency and recoverability of applications to meet agreed service levels - Collaborate effectively with team members and other business and technology stakeholders to achieve desired outcomes **What’s in it for me?** You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. **What do I need?** This role focuses on providing L3 SME support for a wide range of applications, making previous experience in L3 Application Support highly desirable. - Proven experience in application support. - Experience in a corporate IT environment (preferred). - Support experience in a Windows Server environment. - Experience with payments processing (preferred). - Proficiency in building environments, deploying applications, and managing server operating infrastructures. - SQL and PowerShell expertise. - Knowledge of SSL certificates and Web Application Firewalls.
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