Application Support Analyst
vor 4 Wochen
Business/Systems Analysts (Information & Communication Technology) Full time Before you apply, are you: Energetic: You can tackle any situation with enthusiasm and determination.Enthusiastic: You're highly motivated and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.Empathetic: You are friendly, personable and a team player.
You genuinely care about providing exceptional service to our customers, clients and staff members.Excited: You're ready to be a founding member of an internal development team working with leading edge cloud technologies and tool sets.
Together with your curious mind, love of innovation and attention to detail, you'll be able to accelerate product growth in the local and global market.Secure Parking is one of the largest commercial car park operators in Australia, with over 450 car parks across Australia and New Zealand.
Secure Parking was founded over 40 years ago and is now owned by Park24 Co. Ltd, which is Japan's largest commercial car park operator.
Our vision is to be the leader in the markets we operate - as judged by the customers we serve, and this is grounded in our commitment to provide a seamless experience across every step of the customer journey.
Secure Parking's core values are People First, Resilience, Integrity, Daring, and Passionate.
We are looking for a skilled Application Support Analyst to provide technical support for Voyager, a large custom-built system on the Azure platform that handles back-end operations throughout the entire customer journey.
This role requires a deep functional and technical understanding of the Voyager ecosystem, with the ability to translate business issues into service requests and incidents, and deliver effective technical solutions.
Become a vital part of a dynamic team focused on delivering exceptional support and driving continuous improvement.
If you are passionate about technology and user satisfaction, we want to hear from you
This role is open to candidates from NSW and QLD. Key Responsibilities: Provide technical support to users experiencing software issues, including diagnosing and troubleshooting problems.Identify, document, and resolve software defects and issues, often collaborating within the development team to implement fixes.Conduct training sessions and create documentation to help users understand and effectively use the software.Perform regular system checks, updates, and maintenance to ensure software operates smoothly and securely.Manage customer inquiries via phone, email, or chat, and provide timely and effective solutions.Collect and analyse user feedback to identify areas for improvement and suggest enhancements to the software.Work with cross-functional teams, including developers, testers, product managers, and other stakeholders, to ensure software meets user requirements and quality standards.Qualifications: 5+ years of experience in technical support or a related field ideally including custom developed applications.Hands-on experience with system configuration, system testing, and customer service using ITIL processes.Proficiency with support tools and systems, such as ticketing systems, problem management and Azure DevOps.Strong communication and collaboration skills across cross-functional teams and stakeholders at all levels of the organisation.Strong understanding of Azure cloud software applications and troubleshooting techniques.Experience using Azure Monitor, Application Insights, and Azure Log Analytics to track and resolve performance issues and monitor application health.Knowledge of networking, hardware, software, and cybersecurity particularly in relation to Azure.Hands-on experience supporting and troubleshooting applications built using Power Platform, including Dynamics 365.Proficiency in writing SQL queries and troubleshooting database-related issues, particularly with Azure SQL and Dataverse.Experience with Azure Active Directory (AD) for user authentication, identity management, and role-based access control (RBAC).Power Platform Fundamentals certification. #J-18808-Ljbffr
-
Application Support Analyst
vor 4 Wochen
Sydney, Österreich Secure Parking VollzeitBusiness/Systems Analysts (Information & Communication Technology)Full timeBefore you apply, are you:Energetic: You can tackle any situation with enthusiasm and determination.Enthusiastic: You're highly motivated and naturally enthusiastic about what you do and that's reflected in the way you behave and talk.Empathetic: You are friendly, personable and a...
-
Applications Support Senior Analyst
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitAt Citi , we get to connect millions of people across hundreds of cities and countries every day.And we've been doing it for more than 200 years.We do this through our unparalleled global network.We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them...
-
Application Support Analyst
vor 2 Monaten
Sydney, Österreich Experis Manpowergroup Sp. Z O.O. VollzeitMy client is a reputable FMCG company with a strong track record of distributing food and alcoholic beverages to Australian households for over 25 years.They are currently seeking an Application Support Analyst to join their team on a full-time basis at their Western Sydney head office.The chosen candidate will be tasked with maintaining, supporting, and...
-
Applications Support Senior Analyst
vor 3 Wochen
Sydney, Österreich Citi VollzeitAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...
-
Applications Support Senior Analyst
vor 3 Wochen
Sydney, Österreich Citi VollzeitAt Citi, we get to connect millions of people across hundreds of cities and countries every day.And we've been doing it for more than 200 years.We do this through our unparalleled global network.We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them...
-
Application Support Analyst
vor 2 Monaten
Sydney, Österreich Experis Manpowergroup Sp. Z O.O. VollzeitMy client is a reputable FMCG company with a strong track record of distributing food and alcoholic beverages to Australian households for over 25 years.They are currently seeking an Application Support Analyst to join their team on a full-time basis at their Western Sydney head office.The chosen candidate will be tasked with maintaining, supporting, and...
-
Applications Support Senior Analyst
vor 1 Monat
Sydney, Österreich Citigroup VollzeitAt Citi, we get to connect millions of people across hundreds of cities and countries every day.And we've been doing it for more than 200 years.We do this through our unparalleled global network.We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them...
-
Applications Support Senior Analyst
vor 4 Wochen
Sydney, Österreich Citigroup Inc. VollzeitAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...
-
Applications Support Senior Analyst
vor 1 Monat
Sydney, Österreich Citigroup VollzeitAt Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help...
-
Senior Application Development And Support Analyst
vor 4 Wochen
Sydney, Österreich Westpac Bank VollzeitSenior Application Development and Support AnalystTo become number one for customer serviceSoftware engineeringFull-timeOffice | Sydney, NSW, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.Westpac is Australia's oldest bank and company, one...
-
Application Support Analyst
vor 1 Monat
Sydney, Österreich Tideri Jobbörse VollzeitWe are seeking an Application Support Analyst to join our Melbourne IT team.In this role, you will provide comprehensive user support and training and play a pivotal role in ensuring the smooth operation and effective utilisation of our in-house software systems.You will be responsible for supporting, configuring, and administering our database...
-
Senior Application Development and Support Analyst
vor 2 Monaten
Sydney, Österreich Westpac VollzeitThis is a Senior Application Development and Support Analyst role with one of the leading companies in AU right now 🔥 -- Westpac -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at Westpac 🧐🧐**How will I help?** As a Sr. Application Development and Support...
-
Application Support Analyst
vor 2 Monaten
Sydney, Österreich Phillips Ormonde Fitzpatrick VollzeitWe are seeking an Application Support Analyst to join our Melbourne IT team.In this role, you will provide comprehensive user support and training and play a pivotal role in ensuring the smooth operation and effective utilisation of our in-house software systems.You will be responsible for supporting, configuring, and administering our database...
-
Sydney, Österreich Westpac VollzeitPermanent roleSydney or Hobart baseCareer growth and developmentHow will I help?As a Sr. Application Development and Support Analyst, you will contribute and mentor the team in all aspects of application support to deliver system enhancements, including the implementation of business recovery, disaster recovery, and continuity plans, ensuring system...
-
Sydney, Österreich Tideri Jobbörse VollzeitPermanent role Sydney or Hobart base Career growth and development How will I help?As a Sr.Application Development and Support Analyst, you will contribute and mentor the team in all aspects of application support to deliver system enhancements, including the implementation of business recovery, disaster recovery, and continuity plans, ensuring system...
-
Sydney, Österreich Tideri Jobbörse VollzeitPermanent role Sydney or Hobart base Career growth and development How will I help?As a Sr.Application Development and Support Analyst, you will contribute and mentor the team in all aspects of application support to deliver system enhancements, including the implementation of business recovery, disaster recovery, and continuity plans, ensuring system...
-
Application Support
vor 2 Wochen
Sydney, Österreich S&P Global, Inc. VollzeitAbout the Role:Grade Level (for internal use): 09Application Support Analyst – S&P Dow Jones IndicesWe are seeking an Application Support Analyst to be a key player in the implementation and support of our Global Index Calculation Platforms that run major US indices like S&P 500, Dow Jones Industrial Averages & also the co-branded indices with our exchange...
-
Application Support
vor 2 Wochen
Sydney, Österreich S&P Global, Inc. VollzeitAbout the Role:Grade Level (for internal use): 09Application Support Analyst – S&P Dow Jones Indices We are seeking an Application Support Analyst to be a key player in the implementation and support of our Global Index Calculation Platforms that run major US indices like S&P 500, Dow Jones Industrial Averages & also the co-branded indices with our...
-
Application Support Analyst
vor 2 Wochen
Sydney, Österreich Australian Broadcasting Corporation (ABC) VollzeitAbout The ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian...
-
Application Support Analyst
vor 2 Wochen
Sydney, Österreich Advertising Industry Careers VollzeitAbout The ABCThe ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate and deliver high-quality content that informs, educates and entertains Australian...
