Aktuelle Jobs im Zusammenhang mit Head of Support - Sydney - TMGM
-
Head Of Performance
Vor 4 Tagen
Sydney, Österreich This Is An It Support Group VollzeitAbout GroupM Nexus GroupM Nexus is the world's leading global media performance organisation that unites GroupM's global performance Talent & Technologies.Nexus unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit.The global organisation will be underpinned by a new...
-
Head of Customer Support
Vor 3 Tagen
Sydney, Österreich TMGM VollzeitThis is a Head of Customer Support role with one of the leading companies in AU right now 🔥 -- TMGM -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at TMGM 🧐🧐## **Description** ### **Job Overview:** We are seeking an experienced **Head of Support** to lead and...
-
Head of Customer Support
vor 1 Monat
Sydney, Österreich TMGM VollzeitThis is a Head of Customer Support role with one of the leading companies in AU right now 🔥 -- TMGM -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.More About the Role at TMGM 🧐🧐### **Job Overview:** We are seeking an experienced **Head of Support** to lead and manage our...
-
Head Of Performance
Vor 4 Tagen
Sydney, Österreich This Is An It Support Group VollzeitAbout GroupM NexusGroupM Nexus is the world's leading global media performance organisation that unites GroupM's global performance Talent & Technologies.Nexus unites GroupM Practices (search, social, programmatic, ad-ops, commerce) and Solutions (Finecast, Xaxis, Sightline and Goat) into a single unit.The global organisation will be underpinned by a new...
-
Head Of Business Transformation
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitThe Head of Business Transformation supports the APAC business transformation by shaping a clear transformation vision and strategy, in collaboration with the APAC Senior Leadership Team (SLT).This involves framing and monitoring strategic transformation initiatives through comprehensive program management and change management.Key...
-
Head Of Legal
vor 1 Monat
Sydney, Österreich This Is An It Support Group VollzeitABOUT US Mounties Group values are Family, Honesty, Care, Innovation, Fun and Loyalty.We are a Profit for Purpose organisation owned by our members and we exist to improve the lives of our members. Mounties Group have over 250,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical,...
-
Head Of Catering
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitSecure Journeys has been selected to operate Australia's Onshore Immigration Detention Network on behalf of the Australian Government.Spotless, as a subcontractor to Secure Journeys, will be responsible for preparing and serving culturally diverse, nutritious meals contributing to the overall health and well-being of those in the centres.With the new...
-
Head Of First Party Lending
Vor 4 Tagen
Sydney, Österreich This Is An It Support Group VollzeitAbout the role- Permanent, full-timeThe role of Head of First Party Lending is a pivotal role within our Lending and Insights team and is accountable for delivering a differentiating omni-channel home lending experience for People First Bank.Reporting to the Group Head of Lending, the role will drive growth by executing on the lending strategy and ensuring a...
-
Head Of Business Optimisation
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitHead of Business OptimisationDrive operational efficiency, process improvements, & innovation by leveraging data, analytics, automation, AI at icare.Min 8yrs of experience in business process optimisation, automation/operational excellence.Significant experience in building & operating Robotic factory at scale driving business benefitsPermanent Role| Sydney...
-
Head Of Business Optimisation
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitHead of Business Optimisation Drive operational efficiency, process improvements, & innovation by leveraging data, analytics, automation, AI at icare.Min 8yrs of experience in business process optimisation, automation/operational excellence.Significant experience in building & operating Robotic factory at scale driving business benefitsPermanent Role| Sydney...
-
Head Of Business Optimisation
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitHead of Business Optimisation Drive operational efficiency, process improvements, & innovation by leveraging data, analytics, automation, AI at icare.Min 8yrs of experience in business process optimisation, automation/operational excellence.Significant experience in building & operating Robotic factory at scale driving business benefitsPermanent Role| Sydney...
-
Head Of Business Technology
vor 3 Wochen
Sydney, Österreich This Is An It Support Group VollzeitJLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients.We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...
-
Head Of Support
vor 1 Monat
Sydney, Österreich Tmgm VollzeitTo provide you with the best trading conditions, powered by both industry-leading and cutting-edge innovative platforms.Customer service and supportFull-timeOffice | Sydney, NSW, AustraliaMid Level · A role for someone with some well-developed knowledge and skills they can bring to the role and team. Typically within 2-5 years of experience.At TMGM, we...
-
Head Of First Party Lending
Vor 4 Tagen
Sydney, Österreich This Is An It Support Group VollzeitAbout the role - Permanent, full-timeThe role of Head of First Party Lending is a pivotal role within our Lending and Insights team and is accountable for delivering a differentiating omni-channel home lending experience for People First Bank.Reporting to the Group Head of Lending, the role will drive growth by executing on the lending strategy and ensuring...
-
Head Of Business Optimisation
vor 4 Wochen
Sydney, Österreich This Is An It Support Group VollzeitHead of Business OptimisationDrive operational efficiency, process improvements, & innovation by leveraging data, analytics, automation, AI at icare.Min 8yrs of experience in business process optimisation, automation/operational excellence.Significant experience in building & operating Robotic factory at scale driving business benefits.Permanent Role |...
-
Head Of Business Optimisation
vor 4 Wochen
Sydney, Österreich This Is An It Support Group VollzeitHead of Business Optimisation Drive operational efficiency, process improvements, & innovation by leveraging data, analytics, automation, AI at icare.Min 8yrs of experience in business process optimisation, automation/operational excellence.Significant experience in building & operating Robotic factory at scale driving business benefits.Permanent Role |...
-
Head Of Development, Apac
vor 2 Monaten
Sydney, Österreich This Is An It Support Group VollzeitQuantifi is seeking a new regional Head of Development to steer the expansion of our growing APAC market presence.Opportunity You will be working with a talented team of engineers on leading edge financial development in an entrepreneurial, supportive and collaborative environment.Steer Quantifi's growing APAC market presence, helping lead our Sydney CBD...
-
Head Of Marketing
Vor 4 Tagen
Sydney, Österreich This Is An It Support Group VollzeitWho We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The Role We're...
-
Head Of Marketing
Vor 4 Tagen
Sydney, Österreich This Is An It Support Group VollzeitWho We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day.So why work at Kyndryl?We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleWe're...
-
Head Of Risk Advisory
vor 1 Woche
Sydney, Österreich This Is An It Support Group VollzeitAre you committed to bringing your best to life every day?At MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years.We provide flexible, affordable, and innovative insurance products to almost 1 million Australians.We're Australian-led and managed, and part of a global network through our partnership with one of the...
Head of Support
vor 1 Monat
This is a Head of Support - Customer Support role with one of the leading companies in AU right now 🔥 -- TMGM -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at TMGM 🧐🧐
### **Job Overview:** We are seeking an experienced **Head of Support** to lead and manage our global, multi-brand support teams within the **financial industry, specifically focusing on CFDs (Contracts for Difference)**. The support teams, located in Malaysia, Cyprus, Mauritius, and Taiwan, are responsible for delivering exceptional service to both customers and internal sales teams. The successful candidate will strengthen brand culture, enhance operational efficiency, and improve the competitiveness of our brands by building a robust support system that adheres to the fast-paced demands of the financial market. ### **Key Responsibilities:** 1. **Leadership and Team Management:** - Lead and oversee support teams across multiple regions (Malaysia, Cyprus, Mauritius, and Taiwan) to provide seamless customer and internal sales support within the highly regulated financial sector. - Foster a collaborative team culture that encourages open communication, continuous learning, and mutual support, ensuring alignment with company values. - Guide team members through ongoing professional development, focusing on skills necessary for high-quality service in the financial industry. 2. **Optimizing Support Operations in Finance:** - Develop and implement an efficient support framework that enhances both customer and sales support services, tailored to the unique needs of the CFD market. - Lead initiatives to automate repetitive manual tasks, enabling the support team to focus on complex, high-value activities, thereby improving operational efficiency. - Ensure the team delivers accurate, timely support while adhering to financial regulations, ensuring compliance across global markets. 3. **Brand Culture and Cross-team Collaboration:** - Promote a strong brand culture by fostering collaboration between support teams in different locations, ensuring knowledge-sharing and best practices across regions. - Strengthen communication between support teams and other departments, ensuring customer feedback is incorporated into product and process improvements. - Encourage an innovative mindset that focuses on proactive solutions in a dynamic financial environment. 4. **Driving Competitiveness in the Financial Industry:** - Enhance the competitiveness of each brand by refining and streamlining support processes to meet the evolving demands of CFD clients, ensuring an exceptional customer experience. - Utilize data and client feedback to implement improvements in support services, enabling the company to stay ahead in a competitive, fast-changing market. - Ensure the support framework is responsive to both regulatory changes and customer needs, maintaining strong compliance standards. 5. **Cross-functional and Stakeholder Collaboration:** - Work closely with other departments, including Sales, Compliance, and Operations, to ensure smooth support functions that align with broader business objectives within the CFD industry. - Collaborate with senior management to align support strategies with company growth goals, providing regular insights on performance, regulatory changes, and process improvements. ## **Requirements** - Proven experience in a leadership role, managing multi-brand or multi-regional customer support teams within the **financial services sector**, ideally with a focus on CFDs or other trading instruments. - Strong understanding of **customer service operations** in the financial industry, with an emphasis on compliance and regulatory requirements. - Excellent communication and interpersonal skills, with the ability to manage teams across multiple locations and ensure collaboration and consistency. - A strategic mindset with the ability to optimize processes, implement automation, and ensure operational excellence. - Experience working in a fast-paced, regulated environment, with a strong focus on **data-driven decision-making** and client feedback to improve support services. - Ability to manage complex priorities, balancing the needs of the business, compliance, and client satisfaction.
🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like TMGM.
✅ Applying here is the first step in the hiring process for this role at TMGM.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
