Administrator, Network and Desktop Support
vor 1 Tag
This is a Administrator, Network and Desktop Support role with one of the leading companies in AU right now 🔥 -- Sony Music Entertainment -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Sony Music Entertainment 🧐🧐
As the Administrator, Network and Desktop Support you will manage all daily IT operations and service desks to users. You will assist in all IT projects implementation and IT tasks execution across Australia and New Zealand while guaranteeing a good IT experience for ANZ users. **Highlight:** This is a fantastic opportunity for enthusiastic and motivated candidates who are recent graduates or who are at the early stages of their professional journey. ## **What you'll do:** - Work independently to provide end users support on Windows and Mac workstations as well as application enquiries. - Attends and actively participates in Global Infrastructure meetings. - Remediating vulnerabilities on specified systems in timely manner. - Perform asset management inclusive of component inventory maintenance and associated documentation. - Manage IT contingency plan. - Implement corporate IT security standards and policies. - Co-ordinate with local and corporate teammates for IT project implementation. - Report any IT errors or abnormal condition to supervisor immediately. - Be proactive in investigating any IT issues / errors, proposing solutions, and carrying out actions. - Follow all company policies and requirements including but not limited to any relevant IT procedures and standards. - Perform ad hoc duties as required by supervisor and any ad hoc tasks to maintain and deliver quality IT support to business operation. - Co-ordinate with corporate teammates for global application deployment for ANZ. - Other tasks and assignments assign by your superior/Company. - Knowledge on Audio/Video equipment operation is an added advantage. - Co-ordinate with data center for equipment management/monitoring. ## **Who you are:** - Experience in support of Windows, MacOS, Active Directory, Office365, Teams, OneDrive, SharePoint, Oracle database management, Power Apps, Power Automate etc. - Always up to date on the latest IT technology. - Experience on AIX machine. - Strong communication, able to work well in a team or independently with strong interpersonal skills. - Analytical mind with good attention to detail. - Demonstrates initiative, strong problem-solving skills and a desire to help others. - Able to work under pressure and multi-task. - Able to prepare technical documentation. - Drive IT experience and improvement attitude. - Bachelor’s degree in technology or equivalent. - Working experience in multinational company is preferred. - Minimum 3 years’ working experience in enterprise IT environment. ## **What we give you:** - You join a global community with the opportunity to channel your passion every day. - Investment in your professional growth and development enabling you to thrive in our vibrant community - The space to accelerate progress, positively disrupt and create what happens next - We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives. - We provide an excellent range of benefits like private health benefits, life insurances, inclusive paid parental leave, emergency back-up childcare, LinkedIn Learning, Novated car leasing options plus loads of industry discounts & perks
🚨🚨 If you don’t think you're a perfect fit, you should still sign up to Hatch and create a profile, we'll match you to other roles that suit your profile.
Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Sony Music Entertainment.
✅ Applying here is the first step in the hiring process for this role at Sony Music Entertainment.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
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