Credit Officer
vor 1 Woche
This is a Credit Officer role with one of the leading companies in AU right now 🔥 -- Allianz Australia -- with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the 🚀 takes off.
More About the Role at Allianz Australia 🧐🧐
Premium Funding helps businesses unlock their cash flow and unleash their potential, and we’re proud to be part of this: working alongside our customers with integrity, respect, and excellent service, always. We're seeking a Credit Officer to join Hunter Premium Funding based in our Melbourne office and reporting into Operations Manager. ``` You'll be responsible for ``` - Providing agreed levels of customer service in accordance with AAL/HPF standards for customer communication, delivery, handling queries and follow-up service. - Adhering to AAL/HPF policies and procedures including customer service standards, privacy and record keeping to maintain compliance obligations. - Communicating with relevant departments to assist in resolving credit issues for a timely and beneficial outcome, referring to Legal where necessary. - Maintaining constructive client relations through a balance of appropriate customer service skills and efficient credit management practices. - Communicating and negotiating with policyholders and/or intermediaries to resolve overdue accounts, following up to ensure commitments made by clients are met. ``` About you ``` - Demonstrated evidence of technical proficiency with systems, software, databases, reporting and communication tools. - Excellent verbal and written communication skills, capable of communicating with clarity, impact, and influence. - Ability to make independent as well as collaborative decisions during expected or unexpected situations and then taking responsibility for the consequences of decisions taken. - Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands. - Basic understanding of finance/lending. Please note that due to the upcoming holidays, there will be a delay in the review process. Successful candidates will be contacted for an interview after January 6, 2025. Thank you for your patience **Benefits And Perks** - Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day - Flexible Work-Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance. - Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources. - Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer - For more details about our benefits, visit the Allianz Careers site.
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