Aktuelle Jobs im Zusammenhang mit Senior Business Process Improvement Specialist - Graz, Steiermark - FIS
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Senior Business Process Improvement Specialist
vor 1 Monat
FIS is a global leader in financial technology, delivering innovative solutions that advance the way the world pays, banks and invests. Our teams are empowered to learn, grow and make an impact – in their careers and communities.
Job DescriptionWe are seeking an experienced Business Process Improvement Specialist to support our FIS Banking team in Germany, ideally located in Munich. Remote options are available.
About the RoleAs a Business Process Improvement Specialist, you will create and drive process change by integrating new processes with existing ones and communicating changes to impacted organizations. Your focus will be on process analysis and re-engineering with an understanding of technical problems and solutions relating to current and future business and systems environments. You will resolve complex issues requiring in-depth knowledge and skills, exercising judgment in decision making, determining approach, methods and procedures to use on new assignments and may coordinate and guide the work of internal and customer teams.
About the TeamThe Design and Architecture Team sits within the Client Delivery organisation and is responsible for architecting and designing technical solutions. The Team is involved in a wide range of activities that include solutioning client customisations and enhancements, client implementations, system-specific projects that may involve development or enhancement of internal applications, technology integration and/or infrastructure environment build-out.
Responsibilities- Responsible for complex business and systems process analysis, design and simulation.
- Document and evaluate existing processes.
- Organize, lead and facilitate cross-functional project teams.
- Recommend and facilitate quality improvement efforts.
- Collect data to identify root cause of problems.
- Align improvement to performance shortfalls.
- Provide consultation on the use of re-engineering techniques to improve process performance and product quality.
- May deliver presentations and training courses including measurement, analysis, improvement, and control.
- May lead re-engineering team and act as project manager.
- Knowledge of Identity and Access Management (IAM) processes, governance and technologies.
- Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering.
- Willingness and ability to work with teams to design and implement solutions.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, executive, management, individual contributors.
- Excellent analytical, decision-making, problem-solving, team and time management skills.
- Ability to persuade and influence others on the best approach to take.
- Ability to estimate work effort for programs, projects and impact assessments and ensure the work is successfully completed.
- Positive outlook, ability to organize, strong work ethic and responsive to internal and external customers and contacts.
- Willingly and successfully fulfill the role of teacher, mentor and coach.
- Fluent command of written and spoken English and German.
- Work at client sites from time to time requiring some travel.
- Knowledge of IAM architect solutions and standards.
- Knowledge of SAML, OAuth, and OpenID Connect, user management, authentication and authorization services, IDP and MFA.
FIS offers a competitive salary of €60,000 - €80,000 per year, depending on experience. Additionally, we provide numerous tools for personal growth and development, a modern international working environment in a committed and motivated team, and an attractive benefits package including company pension scheme, company health management, flexitime, benefit card.
