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Operations Director for Daily Banking Services

vor 1 Woche


Wien, Wien, Österreich Erste Bank Vollzeit

As Head of Customer Lifecycle Daily Business, you will play a critical role in shaping customer-centric processes and driving operational success at Erste Group.

You will be entrusted with a team that drives growth and fosters innovation and excellence in KYC, data, and account management. Your key responsibilities will include ensuring compliance, quality, and efficiency in all processes, staying ahead of regulatory standards and requirements.

Your Key Strengths
  • Proven track record in leadership and operations management.
  • Excellent analytical and leadership skills, profound customer orientation, and high resilience.
  • Strong understanding of compliance frameworks, regulatory environments, and interactions with banking supervisors and regulators.
  • Ability to set priorities, manage capacity, and drive workflow management.
What We Offer

We offer a dynamic and international work environment, opportunities for personal and professional growth, and a competitive compensation package. If you are a motivated and experienced leader looking for a new challenge, we encourage you to apply.