Technical Automation Solutions Lead

vor 23 Stunden

Vill Innsbruck, Österreich DeepOpinion Vollzeit

About DeepOpinion

We are a rapidly growing SaaS technology startup located in Innsbruck and Munich, shaping the future of cognitive automation solutions using AI/machine learning.

Job Description:

Cognitive Automation Solutions Engineer

We are looking for a highly motivated Technical Automation Solutions Lead to join our team. As a key member of our Customer Success & Solutions team, you will lead and deliver intelligent automation solutions to our customers based on our products.

The role involves diverse tasks from evaluating customer requirements, technical solution consulting, solution design, project planning, data evaluation, solution implementation, solving data science challenges, and customer onboarding.

Key Responsibilities:

  • Transform customer requirements into efficient cognitive automation workflows by leveraging our internal software solutions suite.
  • Own the ongoing technical communication across various stages with the customer.
  • Be the trusted go-to technical contact for the customer.
  • Support Pre-Sales and Customer-Success Team with technical know-how.
  • Deliver the implementation of cognitive automation solutions to meet customer requirements within the project timeline.
  • Navigate enterprise environments both technically and communication-wise.
  • Transform data from customers into high-quality input for machine learning and data analysis.
  • Ensure that delivered solutions continue to operate smoothly and provide proactive technical support to customers as needed.
  • Establish implementation processes and contribute code that improves the time spent on projects and also ensures the high quality of the solution delivered.
  • Extend and enhance the solution engineering toolbox with the latest technologies to optimize the implementation projects' efficiency and results.
  • Collaborate and communicate internally with the customer success, machine learning & product engineering team.

Requirements:

Education:

A degree in a quantitative scientific discipline (Mathematics, Physics, Computer Science or similar) and/or significant experience working as a Solution Engineer or Solution Architect or Data Scientist/Data Engineer, ideally with corporate customers or in a corporate environment.

Skills:

  • Fluent in German and English is necessary for this role.
  • Experience with data handling/data wrangling: Exploratory data analysis, data cleaning, data transformations, data visualization, building end-to-end data processing pipelines.
  • Experience in software development.
  • Great presentation and communication skills.
  • Scientific thinking: Ability to break down a concept into its causal parts, reasoning from first principles.
  • Demonstrated proficiency in Python or similar high-level programming languages.

Benefits:

  • Competitive compensation package: €80,000 - €100,000 per year depending on experience.
  • Flat hierarchies and open-minded working environment.
  • Work in a spacious office in the heart of the Alps with the option to work remote.

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