Senior Automation Consultant
vor 1 Monat
We are seeking an experienced Senior Automation Consultant to join our Customer Success & Solutions team. As a key member of our team, you will be responsible for designing and implementing intelligent automation solutions for our customers.
Responsibilities- Develop technical plans and solution designs by transforming customer requirements into efficient cognitive automation workflows using our software solutions suite.
- Lead technical communication across various stages with the customer, serving as their trusted technical contact and supporting Pre-Sales and Customer-Success teams with technical expertise.
- Deliver the implementation of cognitive automation solutions that meet customer needs within project timelines.
- Navigate enterprise environments both technically and communicatively, utilizing your knowledge to help customers set up efficient communication, clearly define requirements and responsibilities, ensure fast feedback loops, and support the setup and use of our on-premise software solutions.
- Transform customer data into high-quality input for machine learning and data analysis, involving data gathering from web APIs, exploratory data analysis, data cleaning, transformation, validation, and optimization of data label quality for training high-performance machine learning models.
- Ensure delivered solutions operate smoothly and provide proactive technical support to customers as needed.
- Establish implementation processes and contribute code that improves project efficiency and ensures high-quality solution delivery.
- Extend and enhance the solution engineering toolbox with the latest technologies to optimize implementation projects' efficiency and results.
- Collaborate and communicate internally with the customer success, machine learning, and product engineering teams, including project reviews, conceptualizing new features, ongoing communication of customer needs, and relevant insights learned.
- A degree in a quantitative scientific discipline (Mathematics, Physics, Computer Science or similar) and/or significant experience working as a Solution Engineer or Solution Architect or Data Scientist/Data Engineer, ideally with corporate customers or in a corporate environment.
- Experience with data handling/data wrangling: Exploratory data analysis, data cleaning, data transformations, data visualization, building end-to-end data processing pipelines.
- Experience in software development.
- Great presentation and communication skills.
- Scientific thinking: Ability to break down a concept into its causal parts, reasoning from first principles.
- Demonstrated proficiency in Python or similar high-level programming languages.
- Highly motivated to deliver exceptional outcomes for our customers.
- Reliable in delivering on deadlines in challenging and new projects.
- Experience with enterprise on-premise software environments is an advantage.
- We offer a competitive compensation package, including a base salary of approximately $120,000 - $160,000 per year, depending on experience.
- Work in a spacious office in the heart of the Alps with the option to work remotely.
- Enjoy a trust-based, open-minded working environment with flat hierarchies.
- Contribute to building world-class products with a real impact for users, customers, and the industry.
- Connect with highly motivated, committed colleagues shaping the future of cognitive automations with focus on Natural Language Processing.
We are Intelligent NLU GmbH, a well-financed and rapidly growing SaaS technology startup located in Innsbruck and Munich. Our mission is to free people from repetitive cognitive tasks so that their work is meaningful again, ultimately shaping the future of work.
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