IT Infrastructure Specialist
Vor 6 Tagen
About the Role
The Global Information Systems Group at Semsysco GmbH is dedicated to providing best-in-class information system solutions and services. As an IT Support specialist, you will play a crucial role in ensuring the success of our team by delivering exceptional support to our users worldwide.
Your Responsibilities
- Maintain and improve IT service levels, supporting clients' PCs and IT infrastructure environment on a daily basis.
- Ensure that IT standards are followed and executed efficiently.
- Assist in new IT roll-out and integration of business applications.
- Provide desk-side support and handle end-user queries regarding office software and hardware issues.
- Act as a communication interface between regions and the IT organization concerning IT-related issues.
- Address specific IT issues and problems with the IT organization for finding solutions.
- Integrate and maintain hardware and other computer equipment into an asset management system.
About You
We are looking for a highly skilled and experienced IT Support specialist with a minimum of 3 years of experience in supporting desktops, laptops, and servers within a Microsoft operating system environment.
Key skills and qualifications include:
- Technical Support for End Users
- Proficiency with Microsoft Office Suite and SAP CRM
- Ticketing System Management
- Microsoft Intune and Onboarding Solutions
- Network Support and Documentation
- Network and Firewall Infrastructure
- Collaboration with Global Teams
- Active Directory Management
- VMware Experience
We value strong problem-solving skills, effective communication abilities, and a proactive approach to managing and resolving IT-related issues.
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