Business Process Solutions Analyst

vor 4 Wochen


Wien, Wien, Österreich Erste Digital Vollzeit
Job Description:

As a Business Process Solutions Analyst at Erste Digital, you will play a key role in designing and implementing innovative solutions to meet customer requirements. Our team is passionate about delivering cutting-edge technology that drives business value.

Responsibilities:
  • Analyze customer needs and develop tailored solutions
  • Collaborate with cross-functional teams to resolve operational incidents
  • Work closely with Business Users across the Erste Group on ongoing projects
  • Contribute to the maintenance and enhancement of Pega Workflows and customer solutions
  • Propose improvements to our process and application landscape
Requirements:
  • Experience in Quality Assurance and familiarity with Jira/Confluence/Service Now
  • Ability to bridge technical and business requirements
  • Experience working in a product-driven environment with multicultural teams
  • Passion for business processes and continuous learning
  • Proficiency with Pega or willingness to acquire necessary skills
What We Offer:
  • A competitive salary: €52,136 gross per year, performance-related
  • Possibility to benefit from our international community and learn from talented colleagues
  • Interest groups and clubs: Take part in discussions and engage with topics
  • Health Centre: A fully equipped health center offering medical services during working hours
  • Employee benefits: Special conditions for financial services and insurances, supermarkets, clothing stores, and more
  • Employee Referral Program: Reward for successful referrals for career opportunities in IT
About Us:

Erste Group values diversity as key to innovation and success. We offer equal chances to all employees, regardless of age, skin color, religious belief, gender, sexual orientation, or origin.



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