Business Process Solutions Analyst
vor 4 Wochen
As a Business Process Solutions Analyst at Erste Digital, you will play a key role in designing and implementing innovative solutions to meet customer requirements. Our team is passionate about delivering cutting-edge technology that drives business value.
Responsibilities:- Analyze customer needs and develop tailored solutions
- Collaborate with cross-functional teams to resolve operational incidents
- Work closely with Business Users across the Erste Group on ongoing projects
- Contribute to the maintenance and enhancement of Pega Workflows and customer solutions
- Propose improvements to our process and application landscape
- Experience in Quality Assurance and familiarity with Jira/Confluence/Service Now
- Ability to bridge technical and business requirements
- Experience working in a product-driven environment with multicultural teams
- Passion for business processes and continuous learning
- Proficiency with Pega or willingness to acquire necessary skills
- A competitive salary: €52,136 gross per year, performance-related
- Possibility to benefit from our international community and learn from talented colleagues
- Interest groups and clubs: Take part in discussions and engage with topics
- Health Centre: A fully equipped health center offering medical services during working hours
- Employee benefits: Special conditions for financial services and insurances, supermarkets, clothing stores, and more
- Employee Referral Program: Reward for successful referrals for career opportunities in IT
Erste Group values diversity as key to innovation and success. We offer equal chances to all employees, regardless of age, skin color, religious belief, gender, sexual orientation, or origin.
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