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Gucci Sales Advisor

vor 2 Monaten

Parndorf, Burgenland, Österreich Luxury Goods Outlets S.R.L Aust. Vollzeit

Job Summary

The Gucci Client Advisor is a key role within our Luxury Goods Outlets S.R.L Aust. team, responsible for delivering exceptional customer service and promoting the Gucci brand philosophy. This is a fixed-term, part-time position that requires a passion for luxury fashion and a strong ability to build relationships with clients.

Key Responsibilities

  • Meet and exceed individual and store sales goals, enhancing and developing the business.
  • Provide an exceptional customer service experience, demonstrating a deep knowledge of Gucci products and history.
  • Drive and exceed individual KPI goals, ensuring the highest level of customer service and quality of sales.
  • Capture meaningful customer data and build relationships to personalize future client development opportunities.
  • Maintain an active, accurate, and organized client book, contacting clients regularly and providing follow-up on sales or client requests.
  • Discuss general trends in the fashion world and luxury market with clients, showcasing passion for fashion and luxury products.
  • Work collaboratively with colleagues to ensure a consistent exceptional experience and contribute to a positive working environment.
  • Maintain security standards within the store to ensure safety of customers, colleagues, and merchandise.
  • Contribute to upholding visual display of all products in accordance with Gucci visual standards.
  • Adhere to Gucci Image standards and guidelines.

Requirements

  • 3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.
  • Proven ability to drive and exceed individual and store results.
  • Excellent communication skills, both oral and written, and the ability to handle multiple tasks simultaneously.
  • Strong organization and follow-up skills are essential.
  • Accuracy and attention to detail needed.
  • Candidate should be team-focused with a desire to collaborate effectively.
  • Ability to work in a fast-moving and dynamic environment.
  • High flexibility and ability to adapt to different customers.
  • Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.