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Senior Product Experience Designer

vor 2 Monaten


Linz, Oberösterreich, Österreich Dynatrace Vollzeit
About the Role

We are seeking a highly skilled Senior Product Experience Designer to join our team at Dynatrace. As a key member of our design team, you will be responsible for owning the product UX end-to-end journeys for specific target audiences within our Infrastructure Observability.

Your primary focus will be on iteratively analyzing and improving the experience around automatic and intelligent observability at scale for process detection and resource utilization, network usage and performance, log monitoring, third-party data, and event integration on all infrastructure, including cloud, hybrid, containers and Kubernetes, VMs, network, storage, and more.

Key Responsibilities
  • Visualize, prototype, test, and measure design solutions – e.g., with information architecture, user flows, wireframes, mockups, but also qualitative and quantitative research.
  • Plan and perform all needed research (on user and the competitive landscape), collect and analyze data, define pain points, prioritize their resolution, and translate insights from both qualitative & quantitative data to inform your designs.
  • Act as a customer advocate while continuously partnering with product managers, product owners, experience leads, and other design practitioners to maintain consistency across design approaches for all the products and establish collaboration patterns and a shared understanding of the goals.
  • Uphold user-centered design principles and evangelize its methodologies and values to stakeholders, cross-department teams, and subject matter experts.
Requirements
  • You have at least 6 years of experience and a demonstrated track record of designing, shipping, and iterating digital software products and systems.
  • Big bonus if mature in working on Enterprise Software as well.
  • Your strengths and interests lie in UX design, but also in the creation of beautiful interfaces.
  • You have a good eye for visual and communications design and mastering low and high-fidelity prototypes is mediation for you.
  • You integrate user experience and design work on the product in agile working models and closely with development where ideation, future vision, detailed improvements, and emerging tasks often happen at the same time.
  • You have strong communication and presentation skills, to help people understand the rationale behind design proposals and the complex nuances of design problems.
  • You are passionate about building, prototyping, and continually evolving digital products throughout the product life cycle while engaging in user testing sessions for your designs and synthesizing feedback to actionable changes.
  • You are an excellent collaborator - adapting to feedback from both users and internal stakeholders, and building stronger products as a result.
  • You are fluent in designing for the web as canvas, you should be able to prototype dev-ready interactions and interfaces inside of your favorite set of tools.
  • You keep accessibility top of mind for all your designs and can find ways to make beautiful experiences being usable by everyone.
What We Offer
  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A hybrid working model that offers you the flexibility you need - combining home and in-office work.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all.
  • A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
  • Compensation and rewards We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.