Customer Care Specialist
vor 2 Wochen
- Kundenanfragen bearbeiten und unterstützen
- Kunden bei der Nutzung unserer Web-Plattform zur Fuhrparkverwaltung helfen
- Probleme und technische Fragen der Kunden lösen oder an das Entwicklerteam weiterleiten
- Kundenzufriedenheit sicherstellen und regelmäßig Feedback einholen
- Schulungen und Einweisungen für neue Kunden durchführen
- Fließende Deutschkenntnisse in Wort und Schrift
- Hervorragende Kommunikationsfähigkeiten und Kundenorientierung
- Erfahrung im Kundenservice oder in einer ähnlichen Position von Vorteil
- Gute technische Kenntnisse und Interesse an Softwareprodukten
- Fähigkeit, Probleme zu analysieren und Lösungen anzubieten
Wir suchen nach einer Person, die Freude am Umgang mit Menschen hat und sich für digitales Fuhrparkmanagement begeistert.
Benefits- Flache Hierarchien mit hohem Gestaltungsspielraum
- Weiterbildungsmöglichkeiten
- Parkplätze
- Gratis Snacks und Getränke
- Mitarbeiterevents
Bei ilogs drivebox GmbH arbeiten wir in einem entspannten Umfeld und legen großen Wert auf Commitment, Ehrlichkeit, Performance und Respekt.
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vor 2 Monaten
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