Technical Support Specialist for High-End Semiconductor Equipment
Vor 4 Tagen
In this role, you will provide expert service support to customers in Austria and other sites in Germany on Canon's cutting-edge semiconductor equipment.
With Canon, you'll enjoy a supportive environment that fosters growth and development. We invest in our employees' professional progress, offering opportunities to learn and advance in their roles. Our leaders empower individuals to explore new possibilities, and our team shares knowledge openly.
Responsibilities:
- Install and configure semiconductor equipment at customer sites according to relevant guidelines.
- Ensure that machine parameters meet specifications before customer acceptance.
- Provide exceptional service support to customers in line with service standards and best practices.
- Offer general telephone assistance to address customer queries.
- Develop and deliver training programs for staff and customers.
- Maintain and enhance technical expertise for personal and team development, staying up-to-date with ongoing technological advancements.
We're seeking talented professionals who can drive exceptional results through collaboration, innovation, and customer-centric thinking.
You'll need:
- An engineering or science degree or equivalent experience in a service environment within the electronics industry.
- A working knowledge of optical, electronic, and/or mechanical principles.
- Familiarity with diagnostic tools software, such as Unix and Microsoft platforms.
- A passion for high-end technology.
- Fluent German and English language skills (effective communication – both written and verbal).
- The ability to adapt to travel requirements.
Estimated Annual Salary: €60,000 - €80,000
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