Desktop Support Specialist
vor 2 Wochen
Job Summary:
We are seeking a skilled Desktop Support Specialist to join our team at Iron Systems.
Key Responsibilities:
- Manage Desktop Devices incidents through to resolution.
- Provide standard and approved hardware and software support and maintenance on Desktop Devices.
- Support and maintain the configuration and installation of Desktop Devices.
- Monitor security profiles and anti-virus software on all Desktop Devices.
- Provide VIP support for Desk side issues.
Requirements:
- Knowledge and experience on Windows 7 OS.
- Good to have – knowledge in AD and smart hands and feet support.
- Good to have – knowledge and experience of supporting MAC devices and tablets.
- Experience with Service management tool – e.g. Service Now.
- Should have good expertise on EUC tools, remote support tools, MS office and outlook.
- Preferable to have a good understanding of Lync, VPN, and mobile device support.
Education:
Bachelor's Degree preferred. Associate degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required.
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