Cloud Infrastructure Leader
vor 1 Monat
**Microsoft Data Center Technician Manager Role Overview**
As a key member of our team, you will be responsible for leading a group of skilled technicians in delivering exceptional data center services. This role offers a unique opportunity to model leadership principles, provide training to your team members, and drive career growth.
**About Microsoft Cloud Operations & Innovation (CO+I)**
Our organization is the backbone of Microsoft's cloud services, powering online platforms such as Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. We are committed to developing our employees through various training programs, including Career Rotation Programs, Diversity & Inclusion initiatives, and professional certifications.
**Global Reach and Impact**
We operate a vast global portfolio of over 200 data centers across 32 countries, serving more than 1 billion customers and 20 million businesses worldwide. Our mission is to empower every individual and organization on the planet to achieve more, guided by our values of respect, integrity, and accountability.
**Responsibilities and Qualifications**
- Lead a team of technicians, promoting a positive and effective culture.
- Ensure overall data center service compliance and quality.
- Provide guidance on procedures and hold team members accountable for adherence.
- Verify post-execution quality checks and take corrective action as needed.
- Escalate issues through appropriate channels and share knowledge related to issue resolution.
- Review process changes and evaluate their impact on service execution.
- Complete required safety training and participate in on-site safety committees.
**Required Skills and Qualifications**
- High school diploma or equivalent, with basic computer hardware knowledge and significant IT experience.
- SIGNIFICANT year(s) of experience directing or supervising others.
**Salary Range:** €70,000 - €100,000 per year, depending on experience.
**Benefits and Perks:** Industry-leading healthcare, educational resources, discounts on products and services, savings and investments, generous time away, giving programs, and opportunities to network and connect.
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