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Senior Business Consultant
vor 2 Monaten
We are seeking a highly skilled Senior Business Consultant to join our Energy Portfolio Management team at Hitachi Energy. As a key member of our Customer Success Organization, you will be responsible for implementing software solutions in the European energy markets for commodity trading.
Key Responsibilities- Deliver successful software implementation and enhancement projects, ensuring alignment with business processes and customer requirements.
- Assume hands-on project implementation duties, including gathering requirements, conducting workshops, and developing implementation specifications.
- Consult with key business stakeholders to determine business requirements and workflow processes, ensuring seamless integration with our software solutions.
- Document configuration designs, test plans, and testing results to support the implementation project plan.
- Support technical resources in designing solutions to ensure coverage of business requirements and workflow.
- Plan and deliver project and end-user training, ensuring effective knowledge transfer and adoption.
- Support Project Manager in resolving project issues and minimizing project risks, maintaining a high level of customer satisfaction.
- Establish strong customer relationships, ensuring delivery obligations are met and exceeding customer expectations.
- Provide handover training and knowledge to the Customer Experience team, ensuring a smooth transition of responsibilities.
- 3+ years of software implementation experience or proven business experience in the energy market.
- Experience working within the power or natural gas industry, with a strong understanding of business processes and project life cycles.
- Prior experience with structured projects and implementation methodologies, including SaaS solutions.
- Good training development and delivery skills, with the ability to communicate effectively with stakeholders.
- Team player with the ability to achieve results through shared initiatives, with a strong focus on customer satisfaction.
- Ability to adhere to and meet tight deadlines, with effective time management and organizational skills.
- Effective communication, leadership, and interpersonal skills, with a strong ability to work collaboratively in a professional setting.
- Demonstrated teamwork and collaboration, with a strong focus on delivering high-quality results.
- You will have the opportunity to work on interesting and enriching projects, as part of a dynamic and collaborative team that is committed to innovation and continuous improvement.
- You will be stretched, encouraged, and supported to grow, with a strong focus on learning and development opportunities.
- We offer a culture that fosters collaboration, connection, and diversity of thought, with a strong emphasis on teamwork and customer satisfaction.
- Flexible working arrangements, including hybrid/remote working opportunities, to support work-life balance.
- A competitive compensation and benefits package, with opportunities for career growth and development.
