Customer Service Representative

vor 4 Wochen


Wien, Wien, Österreich Jobs for Humanity Vollzeit
Job Title: Customer Service Representative

We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for managing the entire accounts receivable process, ensuring timely collection of payments, and maintaining accurate financial records.

Key Responsibilities:
  • Manage the accounts receivable process, including invoicing, follow-up, and collections
  • Reconcile customer accounts and maintain accurate records
  • Analyze accounts receivable data and provide regular reports to management
  • Develop and implement strategies to improve cash flow and reduce outstanding receivables
  • Collaborate with the finance team to ensure compliance with accounting standards and policies
  • Provide excellent customer service to clients and resolve any billing-related inquiries
  • Stay up-to-date with industry trends and best practices in accounts receivable management
Qualifications:
  • Bachelor's degree in Accounting, Finance, or a related field
  • 3-5 years of experience in accounts receivable management, preferably in a remote or virtual environment
  • Proficient in using accounting software and spreadsheet applications
  • Strong problem-solving, analytical, and communication skills
  • Ability to work independently and manage multiple tasks simultaneously
  • Excellent attention to detail and organizational skills
  • Experience in a remote or virtual work environment is preferred


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